Blackley_Blue
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- 14 Nov 2021
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Just out of interest, do you know the situation if you try and cancel it after 14 days? Or even, how you go about cancelling it. Obviously you could just cancel the direct debit to O2, but not sure how that would affect your agreement with Virgin?
Do you pay two separate DD's that add up to your total package bill? If so it wouldn't affect your agreement with virgin, unless your package was boosted by Volt. Mine wasn't as the ultimate package comes with the max 1gig broadband anyway. Some packages come with, for example 500meg that gets boosted to 1gig with the O2 'volt'.
I'd imagine you'd be liable for some sort of early repayment charge or forced to pay 02 up in full, but that's only a guess. I got the link and followed a couple of people's instructions who'd done it previously on the MSE forum, but I was signing up as a new customer and was within the cooling off period.
If I'm honest, it was a bit of a pain cancelling within the 14 days so god knows what it's like after that? They blagged me and even though they'd told me it was cancelled, they still tried to bill me, so I cancelled the DD (that shouldn't have been set up) and complained. They credited the account with £25 to counteract the "bill" and closed it for me and I finally got text and email confirmation (which in hindsight, I should have insisted on first time round). Took a couple of days of phone calls to them but worth the hassle to reduce the bill by £25pm.
What might be useful, is if you ring O2 and drop the sim-card down to the lowest available allowance. I've read on the forums that if you find an O2 SIM deal on HUKD or similar and ring up and ask to be put on one you have an example of, they will do it. That should reduce you bill down by whatever the difference is from your current SIM card cost, to the new one. You'll also keep the volt benefits.