It’s all a bit of a shambles. I’ve just had this email from someone:
“Apologies for this rant Ric but didn’t know who else to give feedback to. (I’ve also sent this to Kevin Parker). Some needs to let the club know about this! (No need to reply to me obviously).
Don’t know where to start. I’m a citizen member trying to buy 8 tickets for the Wycombe game tonight and tried on every device (mobile, iPad and laptop)..and if I get to the payment section (which 80% of the time I couldn’t?!) it just wouldn’t accept payment on every Debit/Credit Card I tried. (Error..bad request). After wasting 2 hours I called city …on hold for 1 hour and 15 mins on for the line to go mute?! and then dead. Forced to give up and know so many others in the same position.
City wil have lost thousands of supporters for tonight’s match but worst still thousands who won’t bother for the rest of the season because they think this is the norm so why bother. Of the 8 tickets I was after for tonight at least half were for kids/adults who’ve never been before. I never normally complain but I’ve tried EVERYTHING FOR ALMOST THREE HOURS TO BUY TICKETS AND FAILED. I’ve given up as I’ve tried everything I can think of.”