Wycombe Wanderers tickets

[jrb]

If you go down and show the email you’ll get in.

Thanks.

It worked this Morning.

 

[cookster]

There isn’t the word Link at all.

Sorry Pal that's all I got.

 

[Alan Harper's Tash]

There isn’t the word Link at all.

I’d turn up tonight with the emails. They’ve got to let you in.

 

[Didsbury Dave]

I’d turn up tonight with the emails. They’ve got to let you in.

That’s what I’m doing

 

[Alan Harper's Tash]

That’s what I’m doing

I’d also try to get a refund afterwards for your time and stress caused.

 

[Northblue]

Thats not to say some folk haven't had issues but i did a straw poll of a few rows where I sit asking if anyone had issues - nobody apparently.

I’ve had no issues either but your poll may be slightly susceptible to confirmation bias, since everyone you asked got into the ground lol.

 

[jrb]

I've offered to take a day or two off and go in & sit down with them to plan major changes like this. At worst, they should be doing focus groups or workshops with fans to understand our requirements.

An open invite to any City fan who wants to talk to the IT staff at the Etihad during an away weekend would be a good idea, so the IT staff can explain in person what a person should be doing on their mobile to access tickets.

Note: Talking to IT staff, not complaining or shouting at them. See it as an IT version of Antiques Roadshow in a relaxed and informal atmosphere.

 

[Northblue]

Haha yes. Though I come from the User Research side so I’m used to higher ups pressing on with their own validation on their own virtual machines. Even when it becomes blatantly obvious you’re going to launch with minimum MVP.

“ Yep. All fine. Press purchase here, Look ticket appears on my Mac. Good to go”
Seen it too many times. No one wants to pay/wait for research and high ups always think they know their market better. Only they’re new to mobile apps so they know NOTHING about even their most loyal customers digital behaviour (us).
The worrying thing for me is when the impending shit show dawns on them some companies respond Well it’s only x% of our market. I sincerely hope that wasn’t the case here.

“Works on my machine..”

 

[Didsbury Dave]

I’d also try to get a refund afterwards for your time and stress caused.

I actually never paid in the first place for these two, although I did for my own. They were transferred by my dad and his mate to my sons, which I suspect is what’s causing the problem: it’s a scenario that the software company didn’t test.

 

[Mon Autre]

Will it be possible get a ticket at the ground this evening does anyone know?