mancitygaz said:
TGR said:
8.00pm - just tried to renew mine and the thing simply crashed and died at the check out. Amateurs! We really are amateurs. It's no use saying they have been overwhelmed by the demand - they knew EXACTLY what the demand was going to be - months ago! You resource accordingly - don't you?
That's 3 times today I have tried to part with £700 and 3 times I have been knocked back.
Just who is running this club?
Settle petal, you only have another 19 days!
No he's right, it's extremely unprofessional. Volume testing is an integral part of any IT system that's going to be very busy and the way it keeps crashing once a few people log on suggests it hasn't been thoroughly tested. And speaking as an IT professional the other thing that rankles with me is that bloody error screen, customers shouldn't be seeing that, they should see something like "Sorry we cannot process your request at the moment, please try again later" instead of a trace of the software locations.