After over a month of shit with them I’m taking a flask and butties down to Curry’s and refuse to leave until I get my money back. Had a fridge delivered at start of November, it was the wrong one, didn’t take delivery. Phoned up to re order, we had to wait 24 hours to let the other one get to warehouse, did this ordered a new one, said it would be 10-21 days on back order. Two days later it appeared on the web for delivery Wednesday, phoned up, our order had been cancelled! So we said order us one now then, can’t do that until we refund your e-gift card! Do it then quick, that was 20 days ago.
they said 5 days for a refund, then 8, then 14, we then contacted them, they said there’d been an error and it would be a further 14 days! For a month weve phoned, emailed and yesterday the last straw I went to the store once they’d opened, the poor girl behind the corner got both barrels. She then got on the phone and they said it would be refunded in two hours, guess what it didnt fucking happen. So today I’m off to spend my day off to get my £759 back, unfortunately it’s on a gift card otherwise I would never shop there again.
I think Currys are going bust, so if any of you have any gift cards go in store and spend them now, just search the internet to see how they are keeping people’s money, I’ve hammered them on social media, tagging Watchdog, Martin lewis etc in, they contact you like last night saying gift card would be refunded by 11pm. I’m not surprised Amazon are so big, when you order something it comes and they refund no questions, these British companies are going under because they are shit.