Seasoncard - 2021/22

Eds said:
Thanks. Just called the club though and they started to explain everything which then became complicated. The guy then said I could have a physical card if I so wished. Just had to give him my supporter number, name, address and DOB. Not sure why they just couldn't have given people the option when they renewed of a digital or hard copy ticket.
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i was given that assurance more than four weeks ago,same as what you have just said,name,dob and supporter number etc
 
blue44 said:
i was given that assurance more than four weeks ago,same as what you have just said,name,dob and supporter number etc
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I've just spoken to the club a few minutes ago..............definitely no plastic cards. They are simply unavailable for loads of reasons he said.
 
Hope my phone doesn’t die before the match then. Can see why they are doing but mine took at least 5 attempts to get in for the Everton game. Might be a ploy to get you in 2 hours prior and spend money on some watery beer
 
Eds said:
Thanks. Just called the club though and they started to explain everything which then became complicated. The guy then said I could have a physical card if I so wished. Just had to give him my supporter number, name, address and DOB. Not sure why they just couldn't have given people the option when they renewed of a digital or hard copy ticket.
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I really don't want to spoil your day but I suspect you've been fobbed off by someone at Supp Servs who doesn't understand the rules. It's my understanding that plastic cards are NOT an option. This appears to have been confirmed by the Club email last week, although they didn't come out and say it. Just that the only alternative to digital will be print at home. You may find that you've now been put down as print at home.
It's a shambles.
 
Eds said:
I was told I would be sent a card. No idea if plastic or not.
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Do you mean the regular seasoncard for every single game we've been getting for years? I've discussed the options available this morning with the ticket office and there is no card like the old one of any kind, plastic or not.

Trust me if I could get a card I would too.
 
mancityvstoke said:
Do you mean the regular seasoncard for every single game we've been getting for years? I've discussed the options available this morning with the ticket office and there is no card like the old one of any kind, plastic or not.

Trust me if I could get a card I would too.
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I was told this morning that it was set up for me to receive a card and I was sent an email confirmation. That said I have no idea if he understood so I will email the club for clarification. I don't want a print at home option, I just want the card.
 
Eds said:
I was told this morning that it was set up for me to receive a card and I was sent an email confirmation. That said I have no idea if he understood so I will email the club for clarification. I don't want a print at home option, I just want the card.
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Let us know how you get on..........cheers

Or ring 0161 444 1894 and try to speak to Anthony.
 
I really feel sorry for those that contemplated deferring to only now realise the enormity of this shambles. I mean it's so fucking basic isn't it? We are the customer, City are the vendor, they sell seats and we buy them. Somehow amongst all of this, someone has been allowed to sew and harvest the idea that making it really difficult for your loyal customers to continue to sample your product is a really good idea! In absolutely any other business that action, and the threat it poses to loss of customer base, would ensure a sacking soon followed. Somehow though, it appears that absolutely nobody at Manchester City, who is in any position of authority actually gives a toss. And in that final statement, I will leave you to truly contemplate the contempt in which your, once marvellous club, now holds you.
 
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UsFansKnowNowt said:
I really feel sorry for those that contemplated deferring to only now realise the enormity of this shambles. I mean it's so fucking basic isn't it? We are the customer, City are the vendor, they sell seats and we buy them. Somehow amongst all of this, someone has been allowed to sew and harvest the idea that making it really difficult for your loyal customers to continue to sample you product is a really good idea! In absolutely any other business that action, and the threat it poses to loss of customer base, would ensure a sacking soon followed. Somehow though, it appears that absolutely nobody at Manchester City, who is in any position of authority actually gives a toss. And in that final statement, I will leave you to truly contemplate the contempt in which your, once marvellous club, now holds you.
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I’ve not been keeping up with football or City news at all over the Summer; what has happened?
 
UsFansKnowNowt said:
I really feel sorry for those that contemplated deferring to only now realise the enormity of this shambles. I mean it's so fucking basic isn't it? We are the customer, City are the vendor, they sell seats and we buy them. Somehow amongst all of this, someone has been allowed to sew and harvest the idea that making it really difficult for your loyal customers to continue to sample your product is a really good idea! In absolutely any other business that action, and the threat it poses to loss of customer base, would ensure a sacking soon followed. Somehow though, it appears that absolutely nobody at Manchester City, who is in any position of authority actually gives a toss. And in that final statement, I will leave you to truly contemplate the contempt in which your, once marvellous club, now holds you.
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Spoken like a true legacy fan.
 
UsFansKnowNowt said:
I really feel sorry for those that contemplated deferring to only now realise the enormity of this shambles. I mean it's so fucking basic isn't it? We are the customer, City are the vendor, they sell seats and we buy them. Somehow amongst all of this, someone has been allowed to sew and harvest the idea that making it really difficult for your loyal customers to continue to sample your product is a really good idea! In absolutely any other business that action, and the threat it poses to loss of customer base, would ensure a sacking soon followed. Somehow though, it appears that absolutely nobody at Manchester City, who is in any position of authority actually gives a toss. And in that final statement, I will leave you to truly contemplate the contempt in which your, once marvellous club, now holds you.
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Great post.
Clubs stopped giving a shite about match goers years ago. We dont really make them much money.
TV is where its at.
 
Psychedelic Casual said:
I’ve not been keeping up with football or City news at all over the Summer; what has happened?
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Nothing much, seems to be confusion about what the alternative to a s/c on the phone is. So maybe a few will need alternatives that the club seem a bit late explaining quite what the alternatives is. Otherwise it’s the mountain out of mole hill brigade as far as I can see.
 
Not very clear is it?
I received this email on the 29th of July.
“ You will be able to download your Mobile Season Ticket(s) via the ‘My Account’ section in your online account here within the next seven (7) days. We’ll notify you as soon as this is available.”
So download tickets in the next 7 days, we’ll notify you when this available.
Why didn’t they just say we’ll notify you when this is available.
I want my plastic card back, which I’m sure like most Blues I keep.
Not to mention where’s my tin full of goodies?
 
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