Seasoncard - 2021/22 | Print at Home Tickets

One theory is that the system has been imposed by the Premier League and City are just complying. If that's the case the club should say so, I think people would be less angry with the club.

Irrespective of why we have a new system the fact remains that it is much more difficult to attend games and transfer tickets for many people.
Don’t believe that for a minute oh and if so why are we the only ones having this shite storm??
 
Try turning off automatic updates and turning it back on again on your wallet if you're on iphone (click the 3 dots towards the bottom right of the screen below the 'hold near reader' icon). Just done mine then and its updated my ticket from Southampton to Leipzig.

We shouldn't have to fanny about with it every game but it seems to force the update
Spot on, thank you @Northblue I'd forgotten about that tip. I'm going to put a reminder by my phone charger for the future. Ace... thanks again.



EDIT: my 3 dots though were at the top right hand corner .
 
Whilst I understand your sentiment, how do we know that we are the only ones? Other supporters may be having them as well.
I think some other clubs are having problems.

Big test, attendance wise, on Wednesday. First mid week cup scheme game. Hope too many people haven't been discouraged by all the 'complexity'.
 
Pressed the 3 dot ... still got Southampton game but no Leipzig.
Instead I now have an empty ticket with the words ‘EXPIRED’ in a big black box and ‘please see a steward’ on it.

it’s just added Leipzig but Southampton has disappeared vanished ffs
 
Just received details of my Leipzig home ticket on my City account. Have pressed 'print ticket' and now awaiting email with ticket on it. Hopefully!
 
Exactly the same as me
I got the payment rejected thing, updated my card then got an e-mail to say it was refused (though unsure if this was referring to the original or updated payment!?).

Checking my account online it says I've got a reserved item which is my seat for Liepzig, but when I confirm it it says the ticket is 20 quid. Is that right, as I thought they were 17.50? I'm in SS 317 midway up so the middle range price tier of tickets. Cheers
 
Has anyone received their print at home via email after requesting through the ticket site?
Nope but my tickets have just turned up in my PAH accountHas anyone received their print at home via email after requesting through the ticket site?
was just about to ask the same thing blue. Requested mine 10 mins ago and still waiting ffs
 
Not yet. Requested once, yet the account shows requested twice, which puzzled me. Asked for advice from @ManCityHelp and I've been checking my e-mail account/spam constantly.
Same here requested twice now but it’s not shown up. Arsenal and Southampton email came straight through after requesting ffs
 
By all accounts email has gone down some blue posted on City not answering phone’s
He got through after 2.45 minutes and there nothing they can do. U couldn’t this fucking shit up could you? Someone needs to be held accountable for this shambles!!!
 
I got the payment rejected thing, updated my card then got an e-mail to say it was refused (though unsure if this was referring to the original or updated payment!?).

Checking my account online it says I've got a reserved item which is my seat for Liepzig, but when I confirm it it says the ticket is 20 quid. Is that right, as I thought they were 17.50? I'm in SS 317 midway up so the middle range price tier of tickets. Cheers
Just checked and SS 317 is £20. I got another email saying that I haven't paid so won't be able to attend the game? The money HAS been taken out of my bank account. I haven't got it in me to spend 2 more hours out of my life ringing them up. I'll just turn up and take my chances.
 

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