Sorry to keep asking is it in the email you got this morning in relation to renewing? Or in your ticket account ?Look on the top line. Season card renew , buy
That's all that happens upon VG renewal. Simply renew and then try to relocate to the SS3 for £385. Yes it's not £299, but I'm not certain VG will continue much longer and not renewing means you've lost your Seasoncard altogether! Tough choices I know.I’m the same no option to buy just offering my current value gold Seat which is over 800 to buy
Good tip took me about 5 mins to realise where I was going wrongJust a time saving tip if you are renewing online. If you are paying by direct debit, when you get to inputting your bank sort code, click on the adjacent "look up" button to populate your bank details.
I didn't notice this until my umpteenth attempt and couldn't work out why the site wouldn't process my payment!
Thanks mate all sorted now. Not easy to navigate and find plus alot easier than spending all day on phone! City should have told people they could renew onlineDon’t apologise mate, nothing is clear.
It is already in the Ticket account
That's all that happens upon VG renewal. Simply renew and then try to relocate to the SS3 for £385. Yes it's not £299, but I'm not certain VG will continue much longer and not renewing means you've lost your Seasoncard altogether! Tough choices I know.
Oh dear, please read what I said! If he renews he keeps his current seat but pays full price, he can then relocate to SS3 at £385 if money is the issue. I then went on to say, there may not be any further issues of VG so if he wishes to retain a Seasoncard then what I have suggested is his best economical option.Not true.
If you require the value gold then you have to buy New not renew.
See below for my reply to the other chap. VG's (if any are issued this year) are offered after renewals and then relocations. If he doesn't do as I have suggested, he ends up with the possibility of no Seasoncard at all, as there may be no VG's.I’m sure you’ve good intentions but that’s bad advice. Not how Value ones work.
My apologies if that is correct. I have not looked myself but in years past, VG's were always released after all the renewals and relocations. If that is different this year and they are available then I stand corrected. What I cannot understand is if that is so, is why he cannot purchase one himself now?I got my VG today, if he is a SC holder what’s stopping him from doing the same
Automatically renews without doing anything, you only have to respond if you are cancelling or changing payments. Once the renewal window shuts you then have a further window to change seats etc. Thats how i understand it anyhow. I have had same seat for last 4 seasons and never had to do anythingMy wife and myself are gold season card holders and pay by DD, is there a need for me to renew online or does it renew automatically without doing anything ? Can someone advise please....
My wife and myself are gold season card holders and pay by DD, is there a need for me to renew online or does it renew automatically without doing anything ? Can someone advise please....
I had to renew online today even though I'm a gold season ticket holder just like you both.My wife and myself are gold season card holders and pay by DD, is there a need for me to renew online or does it renew automatically without doing anything ? Can someone advise please....
I had to renew online today even though I'm a gold season ticket holder just like you both.
Took about 3 minutes and would advise you do the same.
Edit:
Just seen Tolmie's reply.
Yes I am a season ticket holder and I have renewed the gold value today online as per guidance from Colin Bells Holdall.My apologies if that is correct. I have not looked myself but in years past, VG's were always released after all the renewals and relocations. If that is different this year and they are available then I stand corrected. What I cannot understand is if that is so, is why he cannot purchase one himself now?
Good shout. That's a really poor piece of user design.Just a time saving tip if you are renewing online. If you are paying by direct debit, when you get to inputting your bank sort code, click on the adjacent "look up" button to populate your bank details.
I didn't notice this until my umpteenth attempt and couldn't work out why the site wouldn't process my payment!
Just saw the club's email reminding me about the renewal so I just went online and did it.Why ?