What about those who have to juggle work and match attendance ? I work shifts for instance, and its impossible to get to every game.
Also last Saturday in particular, half of the north of England had far bigger issues to worry about than a football match, many were stuck in flooded towns, or worse in flooded homes.
I've never used the ticket exchange(s), I refused point blank to use viagogo when it was the only choice, as they were just touts imho, and haven't found the need to use our own yet. Luckily I know enough people to be able to get my seat filled when I can't go, but not everyone does, and even if you put them on the ticket exchange they don't always sell.
Why are so many obsessed by empty seats anyway ? Its nothing new, Maine Road had thousands of them for years, until we finally made it small enough to fill it.