Pelly Greeny
Well-Known Member
- Joined
- 21 May 2013
- Messages
- 2,211
Didsbury Dave said:Pelly Greeny said:Didsbury Dave said:Why do you have to go to the MEN? What good does some shitty story with a photo of you with your thumbs down do anyone? Can't you just ask for your money back? It was a ridiculous con in the first place. They've done you a favour.
I must have sent 20 emails about this to the City Circle team and had nothing but copy and pasted replies or vague nonsense that didn't tell me anything other than what I already knew - that there'd been delays in laying them. I've asked for a refund and they ignored it. Instead I was sent 5 copies of the certificates I've already got as way of compensation for the time I've been waiting.
Clearly City aren't interested in doing anything with my complaint - or anyone elses by the sounds of it- so maybe they'll do something about it if it means shaming them in the MEN. I'm pissed off with this now, this was meant as a memorial - it's taking that long it hardly seems worthwhile now.
If you've asked for a refund and they've not given you one, that's bang out of order. Who did you contact? Email or in writing?
Contact has been with the City Circle team - both via email and telephone calls. Have asked to speak to someone else other than them regarding my complaint but was told that nobody else can deal with it. Have told them I'm not happy with how it's been dealt with and they just say there's nothing anybody else can do - it's City Circle teams problem - end of!!
This is a memorial not a personal thing, bought thinking that something was going to be laid within a reasonable amount of time, not 22 months (and counting) after the initial purchase. The replica disc was sent out some time ago.