I got inspector Morse when I rang. I’m in 93:20 mind.It seems to take at least an hour, on hold, shit music but no message saying how long.
I tried to sort out my DD and tried a few times waiting 30/40/60 mins each time and gave up each time, because I had shit to do, but eventually got through last Tuesday after about an hour. Spoke to Lewis who was great and sorted it all out but fuck me, what a shit service!
City Matters are fully aware of it, they have raised it with the club, the Club have acknowledged they have fallen well short. We are all now holding our breath awaiting the changesCould city supporters club or city matters try and help with this?
seems like lots of people have complaints, but no one is standing up for us
Why not ring BT and ask them to sort your ticket issue?That's a great idea, I'll try supporter services next time I have a broadband problem.
Whilst that ain't great you got a result only holding for an hour!The supporter services, er, service isn't fit for purpose. I was on hold for nearly an hour a few weeks back before getting through to a lady in ticket sales (calls were being redirected there, apparently). Now, I'm sure she was kind to animals, gave up her seat on the bus to little old ladies and donated regularly to "charidee". But she was about as useful as a one legged man in an arse kicking contest. As Quint said in Jaws; "Jesus H Christ"
And that's with no disrespect meant to any amputees on here.
So does everyone in the ticket officeI miss Bernard.
BM mods probably get priority ;-)Whilst that ain't great you got a result only holding for an hour!
Every match going blue I speak with absolutely hates the club in terms of service and how they go about things.Could city supporters club or city matters try and help with this?
seems like lots of people have complaints, but no one is standing up for us
City Matters are fully aware of it, they have raised it with the club, the Club have acknowledged they have fallen well short. We are all now holding our breath awaiting the changes