pedigreeblue
Well-Known Member
- Joined
- 14 Dec 2008
- Messages
- 1,240
Something was amiss with phone lines this morning, I had to phone to get a junior alongside mine, first I tried to be clever and rang at 8.39 and was immediately put in a queue, ' you are 8th in the queue' call was answered at 8.48 only to be told I'd have to ring back after 9.00. Rang back at 8.55, just heard music, no mention of queue so rang back a couple more times, still no mention of queue, just music, rang back at 9.20 and this time decided not to hang up, after about 40 minutes I got a message , 'this call is important to us don't hang up..' this was repeated around every ten minutes, at around 10.30 I got the message , 'you are 8th in the queue', shortly later the call was answered and I managed to get a ticket right behind the goal , level 1, block 134, so very happy with my seat...total length of phone call 1 hr 17 mins...!!!