General Comments on Ongoing Maintenance

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bobmcfc said:
i still cant log in using my ie browser. i've deleted all my cookies and temp internet files. im not very technical so i'd appreciate advice ?

What's actually happening? Can you take screenshots so we can see what is happening when you try and log in?
 
philinho said:
bobmcfc said:
i still cant log in using my ie browser. i've deleted all my cookies and temp internet files. im not very technical so i'd appreciate advice ?

What's actually happening? Can you take screenshots so we can see what is happening when you try and log in?

Lol, i bet he appreciated that
 
philinho said:
bobmcfc said:
i still cant log in using my ie browser. i've deleted all my cookies and temp internet files. im not very technical so i'd appreciate advice ?

What's actually happening? Can you take screenshots so we can see what is happening when you try and log in?

when i enter my details and click submit, it just refreshes the page so i have to enter my details over and over again but it wont log in. it doesnt say my details are wrong it just refreshes the log in page

im using my AOL browser right now
 
bobmcfc said:
when i enter my details and click submit, it just refreshes the page so i have to enter my details over and over again but it wont log in. it doesnt say my details are wrong it just refreshes the log in page

im using my AOL browser right now

Do you have cookies blocked in ie? When the page refreshes, are there any messages on the screen?
 
philinho said:
bobmcfc said:
when i enter my details and click submit, it just refreshes the page so i have to enter my details over and over again but it wont log in. it doesnt say my details are wrong it just refreshes the log in page

im using my AOL browser right now

Do you have cookies blocked in ie? When the page refreshes, are there any messages on the screen?
no messages. its abit crap because i hate using my aol browser. it was ok until all the maintainence. oh well
 
bobmcfc said:
no messages. its abit crap because i hate using my aol browser. it was ok until all the maintainence. oh well

Forgive me for asking stupid questions, but are you sure you cleared your cache and cookies etc? I've just tried logging on with IE with no problem.
 
philinho said:
bobmcfc said:
no messages. its abit crap because i hate using my aol browser. it was ok until all the maintainence. oh well

Forgive me for asking stupid questions, but are you sure you cleared your cache and cookies etc? I've just tried logging on with IE with no problem.
i did it 3 times so far. i'm doing a windows update at the moment to see if that might help
 
Using Firefox, no problems to report.

It's so quick i'm reading threads that haven't been posted yet!
 
AlexWilliamsGloves said:
I have this exact same issue...except with Chrome. I can use IE (yeuch)

i'm using my phone now while my laptop restarts. no problem on my phone browser. annoying that i can't figure out the problem
 
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