Because all purchases in life rely on q certain amount of good faith. A consumer has every right to believe what they are buying actually works and if a company goes out of it's way to hide the fact that it doesn't from you, they have defrauded you. If a game gets glowing reviews plastered everywhere, it's not unreasonable to expect the gxme to work on all the platforms they released it. They know the average consumer isn't wised up to the fact the reviews are all based on deliberately suped up pcs, that's why they did it.
As for your "companies want to make money so of course they will try and rip you off" angle, that's a very naive and simplistic view of business. A companies image and reputation have huge value and this sort of short term cash grab does them huge long term damage.
I personally pretty much never oreorder anything, but anyone who does have every right to not be deliberately deceived aboutwhatthey'llreceive. Your attempt to put the blame on the victims of fraud, rather than the perpetrators, is a bit odd
Especially when a company has been quite happy to revel in their rep as one of the 'good guys'. CDPR always talk about how open and honest they are. They've gone to great lengths to foster a good rep with the gaming community, so people trust them. Maybe that's naive from the buyer's perspective, but it's an honest mistake, and an understandable one too - it doesn't change the fact that they've been stabbed in the back.