Still no ticket. Currently on the phone to Supporter Services (number 4 in the queue).
:-(
Just off the phone to them. They said the ticket was dispatched on the 15th, and was sent by 1st class Royal Mail. Which I don't believe. They have also said that I will get an e-ticket tomorrow. Piss poor service.
Why couldn't they send the e-ticket while you were on the phone, generate e-tcket/send/done. Useless tw**s.