Just to show how Sky don't care: here is the complaint email:
To:
ViewerR@BSkyB.com
Subject: Sky sports
Date: 12 August 2022 09:07:23 BST
Dear Sirs
The programme has become a joke. EVERY programme has spent most of Its time discussing Manchester United. - their manager; their failures; their transfer targets. This is to the exclusion of the really interesting and successful clubs.
I can only assume you get funded by the amount of time spent discussing this one club.
They are now one of the mid table clubs. Why do you spend all your time discussing them & making them the headline feature.
Fans from all clubs are sick of it & you are losing them to other channels.
Change the record
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<
ViewerR@sky.uk> wrote:
Good Morning,
Thank you for your email.
I am sorry that you are unhappy with our coverage given to Manchester United.
As a football fan, you will know that the club are going through some challenging times just now and did not have a great start to the new season.
Sky Sports News - in particular - will always highlight the issues faced and we would do the same for any of the teams that make up the Premier League.
However, we always welcome the feedback from our viewers and again, Your comments have been logged.
Enjoy the season ahead on Sky Sports and many thanks again for your
email.
Kind Regards,
Dylan
Viewer Relations
To: "All Viewer Relations @sky.uk" <
ViewerR@BSkyB.com>
Subject: Re: Programme Information - Sky Sports –
Date: 12 August 2022 11:22:45 BST
Thanks for your prompt reply. I agree the matter needs some coverage but this week it's been wall to wall and frankly totally repetitive. Really poor presentation as there's not much to say about them other than they have been poor for the last ten years compared with the real top PL clubs. But there seems to be an agenda at Sky that you have to say the words "Manchester United" every 5 minutes.
Their days have gone. Can't you move on? Ooops- it's on again (5 minutes went by without mentioning them but most of that was for adverts)
There have been amazing things going on at Spurs; Arsenal; Forest - not to mention Liverpool & Man City but they have to share the spare half hour when you don't mention the "other" team.
Afraid you cannot just excuse the coverage given to MU just because they're not doing well.
It's really a disgrace and you have 19 other PL fans who are noticeably SICK of Sky & as soon as they can get coverage of games from less biased organisations they will leave in droves.
Listen to Peter Drury commentaries & compare him with the dross from Martin Tyler who mentions MU as soon as he can
You really need to take this seriously
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<
ViewerR@sky.uk> wrote:
Good Afternoon,
Thank you for your email.
We appreciate you taking the time to provide your further feedback .
We have considered all of your points and would like to thank you
Again for sharing your views with us.
Have a great day.
Kind Regards,
Dylan
Viewer Relations
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To: "All Viewer Relations @sky.uk" <
ViewerR@BSkyB.com>
You haven't answered any of my points
Are you going to raise the issyr with the people who matter? Will anything be done or are you just "going through the PR motions".
Glad I have all this in writing. I'm sure many media outlets will be interested to see how you fob off your customers.
I'd really appreciate a thoughtful reply
My aim was not just to "share my views" with you but for Sky to consider them and do something about them. Do you ever take action when you receive such complaints or do the MUFC connections rule the channel!
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On 12 Aug 2022, at 14:57, All Viewer Relations @sky.uk <
ViewerR@sky.uk> wrote:
Good Afternoon Chris,
Thank you again for your further e-mail,
We have considered all of your points and would like to thank you again
for sharing your views with us.
We have no further comment to make.
Kind Regards
Paul
Viewer Relations
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Ah. Ok. So no change; action or consideration for the fans of the other 19 premier league clubs.
