Buying your payment card
Don't forget to buy (or top-up) your card from the sales points on the approaches to the turnstiles. Alternatively, you can buy or top-up your card inside the Arena from the sales personnel or sales carts circulating within the stadium. As a rule, new cards are sold with a €10 credit.
The ArenaCard can be used for all purchases at the Allianz Arena. Cash is only accepted in the club shops on Level 2 and the Arena a la Carte restaurant on Level 3. When you present your ArenaCard at the kiosks, the value of your purchase is immediately deducted from the card.
Top-ups and refunds
NEW: Effective immediately, you can top-up your card with amounts starting at €5 at six automatic pay stations next to kiosks 3, 5, 6, 9, 12 and 14. You may also consolidate leftover amounts from a number of cards onto one card.
From the sales personnel circulating outside and inside the Arena (10, 20, 50 Euro cards). Sales personnel can only accept € notes. You may consolidate credits from a number of cards onto a single card at the Esplanade ticket salespoints (on the approach to the stadium).
At the Esplanade ticket salespoints (on the approach to the stadium before reaching the turnstiles). Euro coins and notes, EC cards and credit cards (VISA and MasterCard) are accepted in payment.
At the top-up points within the Arena on level E2 near the shops, kiosks and restaurants. Please note: payment may only be made with € notes.
Refunds
Unspent amounts will be refunded in cash from approx. three hours before kick-off until two hours after the final whistle from the many salespoints on the approaches to the Arena. Alternatively, they can be consolidated onto a new card at top-up points and pay stations.
Matchday parking
Parking fees are charged at the exit barriers when you leave. The charge is €10. Please make sure you have at least €10 credit on your ArenaCard to pay for parking. The ArenaCard is held up to the card reader to raise the barrier on exiting the car park.