New Ticket Website, not fit for purpose

[Blue Til Death]

We are flying into Frankfurt Sunday, then travelling to Heidelberg for Monday/Tuesday then back to Frankfurt for Wednesday night, home Thursday

Bound to bump into you in Heidelberg at some point :-) who’s round is it?

 

[blueparrot]

Just tested it, search 4 tickets for Southampton. It gives the option of block 118 with the four seats at random places in the block. FFS.

Yes to be fair though it's unlikely there are 4 seats together available. That said it's still true you cant search for seats together if you want to test it though try one of the champions leage games weere it probably should find some seats together.

 

[Zubrman]

Yes to be fair though it's unlikely there are 4 seats together available. That said it's still true you cant search for seats together if you want to test it though try one of the champions leage games weere it probably should find some seats together.

Nope, doesn't offer you seats together like the last site did, even when there are bucket loads available. Tried it many times.

 

[frasermcfc]

When I actually spoke to a live person at Supporter Services he said “ it takes time for people to become accustomed to new things”.
ONLY IF THEY ARE FUCKING SHIT IT DOES.

I had to phone because the site wouldn't let me pay for my Cardiff ticket, they tried to charge the booking fee, I told them to fuck off because the online option was obviously not available to me. They waived the booking fee but then tried to tell me how good our system really is. He said "I'm a Leicester fan you should try using their site, the feedback we're getting is that Man City's system is better than most of the Premier league clubs". Who the fuck are they getting that feedback from?

 

[Zubrman]

I had to phone because the site wouldn't let me pay for my Cardiff ticket, they tried to charge the booking fee, I told them to fuck off because the online option was obviously not available to me. They waived the booking fee but then tried to tell me how good our system really is. He said "I'm a Leicester fan you should try using their site, the feedback we're getting is that Man City's system is better than most of the Premier league clubs". Who the fuck are they getting that feedback from?

Not from me, cos it's shite.

 

[squirtyflower]

Bound to bump into you in Heidelberg at some point :-) who’s round is it?

Always yours!

 

[Blue Til Death]

Always yours!

See you there mate

 

[squirtyflower]

I had to phone because the site wouldn't let me pay for my Cardiff ticket, they tried to charge the booking fee, I told them to fuck off because the online option was obviously not available to me. They waived the booking fee but then tried to tell me how good our system really is. He said "I'm a Leicester fan you should try using their site, the feedback we're getting is that Man City's system is better than most of the Premier league clubs". Who the fuck are they getting that feedback from?

The lad I spoke to accepted it wasn’t up to speed, but blamed it on the users rather than the site.

 

[squirtyflower]

Not from me, cos it's shite.

Did you mention it was shite?

 

[blueparrot]

Just been on the phone to them about Cardiff tickets and they couldn't process my order either online or over the phone. Seems there's a few others in the same situation. Clearly there's a bug in the ticketing system where peoples' points aren't being recognised properly.

As good as things are on the pitch it's fucking amateur hour off the field

I thnk it's seat geek isn't it, to be fair the club would expect a company that big to know what they are doing. It doesnt seem that unusual either, I should know I'm a TSB customer and that transition still doesnt work properly either.