I know from my club contacts that the media strategy was to court certain journalists who the club thought were 'opinion formers'. Serious journalists who could write using a more sophisticated medium than a crayon. So probably people like (I'm guessing) Martin Samuel, Henry Winter, Martyn Ziegler, David Conn, Rory Smith, etc. I do know Nick Harris was one of that group. I talked to him and passed on stuff I knew, which the club seemingly had no issue with (I'd have certainly known if they had).
They shared information with them, the intention being that we'd get a more sympathetic and objective hearing in the media...
At some point though, Harris's attitude changed dramatically......... But even knowing all this, the club were very puzzled about his 180 degree turn. His hatred of us is seemingly pathological.
Delaney was the same to a large degree. Up to us winning the league at Brighton in 2019 he was OK. By the time we'd beaten Watford at Wembley, just one week later, he'd turned.