Perhaps I’m wrong, but surely people would only need to empty their pockets, bags, and open their coats, take their hats off, etc, if the wands actually beeped and picked something up. (which the wand has never done when I’ve been scanned) If the wand did beep and the steward asked me to empty my pockets, to take my coat off, to take my hat off, I would. Whereas, if I’ve been wanded and the wand hasn’t beeped, why would the steward ask me to open my coat or to take my hat off? All that is doing is holding up the queue behind me, wasting other peoples time, wasting my time, and wasting the stewards time for no reason at all, bar, I would assume, the steward deciding I was the person who will have to open their coat.
I honestly don’t recall ever being told to open my coat going into a concert, a night club, a bar, a restaurant, or at any other leisure venue. But for some strange reason City are making it a policy for the stewards they pay via a security company to ask City fans to open their coats and to take their hats off as a security check.