Eccles Blue
Well-Known Member
Re: Where on the OS do you renew season cards?
Without wishing to make excuses for anyone: Are you sure it is the City staff and not the post office? I say this because just recently I sent out over 50 invitations by post and 5 of these still have not arrived over 6 weeks later. (The party has been and gone!!) All had the correct addresses on with correct post codes. I am also still awaiting a letter that I know was posted to me almost two weeks ago!! I know it was posted because the person has sent me a scanned copy of the proof of posting receipt!!
So is it the post office or City?
urmston said:I've had my renewal pack, but it doesn't tell me how to renew my season ticket.
I've got to leave the family stand.
This happens to many people every year but in true City style they forgot to include any details in the brochure - plenty of room for lots of photos of players though and lots of info about giving extra loyalty points to those who pay more and gimmicky 3D cards.
When I contacted the ticket office about this I was told to expect a letter in a couple of days and in good time for the start of the renewal period. That was 12 days ago and still no letter. Probably just a standard fob off line from staff who haven't a clue what is happening.
So, I haven't a clue how to renew because City haven't bothered to tell me.
P*ss up in a brewery quality service yet again from City's ticket office.
Without wishing to make excuses for anyone: Are you sure it is the City staff and not the post office? I say this because just recently I sent out over 50 invitations by post and 5 of these still have not arrived over 6 weeks later. (The party has been and gone!!) All had the correct addresses on with correct post codes. I am also still awaiting a letter that I know was posted to me almost two weeks ago!! I know it was posted because the person has sent me a scanned copy of the proof of posting receipt!!
So is it the post office or City?