Season ticket payments - refunds/credits due by June 19th

City and any other PL club for that matter can do absolutely nothing until Sky/BT/EPL and probably the Government decide what direction football is to go. Simples!
I've had weekly emails since this started from Subway basically telling me no news this week... So an email from the club wouldn't go a miss even if its a holding email, to be honest I expect the next email I get from the club will be with regards renewal of my season ticket for next year....
 
Just had a phone call from my account manager. Asking how I was etc and confirming she was taking payment for next season as per my contract (I do believe that was the main cause for the phone call) :)

I asked did ask what was the point of taking payments if they didn’t even know if we would even be allowed in the ground next season and the response was we are looking into a load of different scenarios depending on what is announced by the GOV.

She did state that City are pushing to resume only when it is safe to do so and with supporters present.
 
yeh I get that. It just feels like I’m getting no communication from the club. No way any supporter going back into the stadium, so at least I thought they could start opening channels up such as what would fans like. Ie payment carried onto next season or refunds etc

it’s like everybody is waiting for somebody to make a decision :-)

there’s zero chance of any fans being allowed back. I don’t really know why they have to wait to announce refunds. Gyms, cinemas, festivals could all do it somehow.

No communication with the fans at all. I’m getting pretty fed up with this and football in general though.
 
I know things are up in the air, but if it does get cancelled, surely the club can't hold you to ransom regards your refundable monies?

If this season ends, they will hopefully give us the option to either get a refund or defer to next season.

I would be surprised (and very angry) if requesting a refund means next years ST will be in jeopardy.
 
I know things are up in the air, but if it does get cancelled, surely the club can't hold you to ransom regards your refundable monies?

If this season ends, they will hopefully give us the option to either get a refund or defer to next season.

I would be surprised (and very angry) if requesting a refund means next years ST will be in jeopardy.


When talking to her about it it she seem to imply credit rather than refunds, obviously mine would have to go towards 21/22 but I guess standard season ticket holders would be able to put towards the upcoming one?
 
When talking to her about it it she seem to imply credit rather than refunds, obviously mine would have to go towards 21/22 but I guess standard season ticket holders would be able to put towards the upcoming one?

what about if you aren’t renewing. Pretty poor if they don’t offer refunds, considering the economic climate

surely they have to offer refunds ??
 
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When talking to her about it it she seem to imply credit rather than refunds, obviously mine would have to go towards 21/22 but I guess standard season ticket holders would be able to put towards the upcoming one?
They can't not offer a cash value refund(this is basically the same thing is if you had a flight booked).... I'm sure they would like you to use it as credit for next year..... if they can cancel next year's season ticket that's another matter...
 
Where's the communication, even if nothing definite can be decided, the options would certainly have been discussed, why not share some information, make us feel we are not just cash cows.
 
They shouldn't be asking about next season if most of it will be behind closed doors.
 

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