Yep, thought that was the case, mate :(
I've had great people on this site offering me use of their seasoncards when they can't use them, but ticket office apparently adamant I can't make use of them because I selected print at home facility for my ad-hoc match purposes.
Which I only did because my dad is of a certain vintage and was ready to jack it all in over being forced to buy a smartphone, my son only having his mum's old IPhone 5.
At least when I used to stand near you on Kippax you knew Swales didn't give a fuck!
I credited our current custodians with much more intelligence than this.
Sounds like you are gonna need to have the kids with you for each game and scan them in individually?
Ridiculous.