The other issue is tickets are sold, then for some reason the clubs allow them to be cancelled and relisted very close to the game being played.
The club denies this and apologies for confusing us. Hover they are indicated as sold on the exchange part of the site, on the tickets part of your account and the confirmation email comes eventually.
Once the club informs you they have been sold it is very poor that they relist them for whatever reason, maybe buyers have cancelled when the club reduces the price of its own tickets, or COVID etc, but if the club allows cancellations against its own terms in the last week of sale then the club shouldn't pass the liability back to the season ticket holder denying they were ever sold.