Seasoncard - 2021/22

yeseye said:
It wouldn’t have been too complicated to give people the option to retain the card even for a small fee.
Click to expand...
The new technology is different to the old one as the turnstile is now waiting for a response that the old cards cannot possibly do, so it would be complicated, sadly. I think offering the option would have just meant most people opting for it in any case and I have explained before why the change is happening now.
 
Has anyone received there email confirming your print at home tickets are now available?? As all 3 of us have not.
I know I have nothing to worry about as we have such an amazing ticket come customer service at city!!! Sorry can’t stop laughing at that last bit
 
FINDING FRIENDS AND FAMILY on mancity.com
(Sorry, missed out step 4 in last nights post, was from memory & after a few sherbets).

1. Go to mancity.com
2. Click the login icon (top right) looks like a head & shoulders.
3. On the ‘SIGN IN’ page enter email address & password & click ‘Sign in’.
4. Click the ’down arrow’ under the login icon & select ‘MY ACCOUNT’
5. You should see the ‘SETTINGS PAGE’. Now click ‘Tickets’ in the bar menu (top left).
6. Now click ‘My Account’ (top right).
7. Scroll down & the ’Friends & Family’ area you need is bottom left.
8. From here click ‘Manage my Relationships’ then ‘Create a Relationship’.
9. Fill out the details of the person you want to add. That’s it.
 
So been on the website to read about these new tickets. tbh the whole thing is a bit daunting. Im 55 yrs old and I admit I am a bit of an IT dinosaur, I dont have google pay, infact I have never paid for anything with my mobile and dont intend to start now. I have no idea what NFC is? my mobile phone is quite old. There must be thousands of people like me who havent a clue what they are doing and are quite put off by this. I go to watch City because I enjoy it, I dont expect to have to worry and mess about with all this nonsense. How on earth is this easier than having a card ?

If it aint broke dont fix it! I would like to add If you want to disenfranchise thousands of your own customers overnight this seems like the ideal way.
 
Last edited:
M147WN said:
Ok let me try & help u out.
Do the following pal & we‘ll see if we can make some progress.
This is just one more failing of the way this website is set up!
User friendly it ain’t! ..& someone needs taking to task over it!
Follow me if you will:
1. Go to mancity.com
2. Click the login icon (top right) looks like a head & shoulders.
3. On the ‘SIGN IN’ page enter email address & password.
4. You should see the ‘SETTINGS PAGE’. Now click ‘Tickets’ in the bar menu (top left).
5. Now click ‘My account’ (top right).
6. Scroll down & the ’Friends & Family’ area you need is bottom left.
7. From here click ‘Manage my Relationships’ then ‘Create a Relationship’.
8. Fill out the details of the person you want to add & we should be golden.
Hope this helps u out.
[/QUOTE

It's pretty clear that Supporter Services has now been replaced by Bluemoon. Without the assistance of Blues like your goodself the situation would be far worse than it already is. We've had precious little help from City.
Click to expand...
 
Churchlawtonblue said:
So been on the website to read about these new tickets. tbh the whole thing is a bit daunting. Im 55 yrs old and I admit I am a bit of an IT dinosaur, I dont have google pay, infact I have never paid for anything with my mobile and dont intend to start now. I have no idea what NFC is? my mobile phone is quite old. There must be thousands of people like me who havent a clue what they are doing and are quite put off by this. I go to watch City because I enjoy it, I dont expect to have to worry and mess about with all this nonsense. How on earth is this easier than having a card ?

If it aint broke dont fix it! I would like to add If you want to disenfranchise thousands of your own customers overnight this seems like the ideal way.
Click to expand...
This and plenty more!!!
 
Churchlawtonblue said:
So been on the website to read about these new tickets. tbh the whole thing is a bit daunting. Im 55 yrs old and I admit I am a bit of an IT dinosaur, I dont have google pay, infact I have never paid for anything with my mobile and dont intend to start now. I have no idea what NFC is? my mobile phone is quite old. There must be thousands of people like me who havent a clue what they are doing and are quite put off by this. I go to watch City because I enjoy it, I dont expect to have to worry and mess about with all this nonsense. How on earth is this easier than having a card ?

If it aint broke dont fix it! I would like to add If you want to disenfranchise thousands of your own customers overnight this seems like the ideal way.
Click to expand...
spot on .
 
Citizen of Legoland said:
The new technology is different to the old one as the turnstile is now waiting for a response that the old cards cannot possibly do, so it would be complicated, sadly. I think offering the option would have just meant most people opting for it in any case and I have explained before why the change is happening now.
Click to expand...
It makes you wonder what system L’pool are using then as they have given their fans the option of a card for a £5 fee.
 
yeseye said:
It makes you wonder what system L’pool are using then as they have given their fans the option of a card for a £5 fee.
Click to expand...
Or Everton.

The QR codes work on paper or a card, there is no issue having one QR code per season or longer.
 
Bluepetal said:
So folk have to get a bus/ taxi to local library ( if they have one that’s still open ) to print off their pass, how on earth is that an improvement. It’s nonsense.
Click to expand...
I bought my printer about 4 years ago for around £50, and they're still more or less the same price now. It's wireless, and I have used it from both my laptop and mobile with no problems. I don't use it much, but have spare ink cartridges from Cartridge Discount - all compatible at a fraction of the cost.
In the future, I'll be putting holiday documents on my phone, as I have for my seasoncard.
I'm not particularly IT savvy, but I've had no problems (so far).
Like garlic bread, it's the future! (And I hate garlic ;-) )
 
crazyg said:
I bought my printer about 4 years ago for around £50, and they're still more or less the same price now. It's wireless, and I have used it from both my laptop and mobile with no problems. I don't use it much, but have spare ink cartridges from Cartridge Discount - all compatible at a fraction of the cost.
In the future, I'll be putting holiday documents on my phone, as I have for my seasoncard.
I'm not particularly IT savvy, but I've had no problems (so far).
Like garlic bread, it's the future! (And I hate garlic ;-) )
Click to expand...
Nothing like a bit of smugness eh? By the way I went to buy a new printer a few months ago, the computer shop owner said availability was low and prices sky high, supply issues due to Covid, so I doubt the price now is what it was 4 years ago
 
BringBackSwales said:
Nothing like a bit of smugness eh? By the way I went to buy a new printer a few months ago, the computer shop owner said availability was low and prices sky high, supply issues due to Covid, so I doubt the price now is what it was 4 years ago
Click to expand...
Available in currys £44.99 wireless HP
 
jazzy said:
Available in currys £44.99 wireless HP
Click to expand...
<sarcasm>
Yeah stop moaning everyone. It's not unreasonable to have to buy a printer or a smartphone upgrade or traipse down to the ground before every match to collect your ticket in person just so you can go to the match. The new system is cleary much better than the old system because it's newer. Newer is always better and us old people need to accept that.</sarcasm>
 
BringBackSwales said:
Nothing like a bit of smugness eh? By the way I went to buy a new printer a few months ago, the computer shop owner said availability was low and prices sky high, supply issues due to Covid, so I doubt the price now is what it was 4 years ago
Click to expand...
jazzy said:
Available in currys £44.99 wireless HP
Click to expand...
Saved me the problem of explaining to him. I checked the Currys site (where I'd bought the previous two) before commenting to make sure it wasn't bullshit.
Think I'll change my username to Jacob Rees-Smug.
 
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