The criticism of the club over this is a tad unfair in my opinion. I've mentioned before that the plastic card we use for access will have to change at some point, because it is based on old technology and susceptible to fraud. Whenever that change occurs it will be a steep learning curve and problems will arise, it might as well be now whilst there are a number of deferred supporters. The club have chosen a bank-grade solution (so future-proofed as much as possible) and once the problems are ironed out access will be as streamlined as you could wish.
I'm not ITK or anything but it would not surprise me if those asking for cards get individual match-specific cards rather than a season long one, or it'll end up being printed match tickets. I would say the club are still gathering numbers on it all and hence why they're being silent on how everything will work.