I added a lol because it is funny. Like what does the poster except, the club should create a season card for the person ?In a previous post a few weeks ago, I mentioned that was told by the the customer services rep that I, too, could have a card, so your first sentence is complete bollocks. There have been several posters on here that have said the same thing, yet you dismiss them by saying that "the club never said there was". The rep I spoke to didn't know who Bert Trautmann was, and it was obvious that he was working from a scrip to placate the caller. The representative, is the spokesperson for the club, and, uninformed or not, is acting at the club's behest. As for cancelling their season ticket, you added a "lol", presumably to try and make it sound as if you were joking. Wumming at it's finest for fans who, like me , have been watching City for many years (62 for me) and spent thousands in following them.
As a matter of interest, how long have you been watching them, and where do you sit? Genuine question.
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There are no season cards so it is better you move on or cancel your ticket. People are always negative and complain about everything. I am pretty sure people who have a problem with the new stuff are smaller than people who have no problem but it just seems some people can never be happy.
As for you good luck to you and your 62 years of following city