Seasoncard - 2021/22

[David Silva]

Hi, I thought my ticket transfer fir Burnley game had worked, but seems like it hasn’t . It’s showing as having been moved to one of the Friends & Family but he can’t transfer it to his iwallet nor print it. Neither of us seem to have had email confirmation either though initially the transfer ‘seemed’ to have worked. Trying to sort it out with City at the moment.

We’ve had no email confirmation either. It’s showing as having been moved on the account.

Either of you manage to resolve this in the end? Trying to transfer my seasoncard for the Palace game and having the same issue. First time I have tried to do it.

 

[vincent]

Either of you manage to resolve this in the end? Trying to transfer my seasoncard for the Palace game and having the same issue. First time I have tried to do it.

I have transferred my Palace ticket but the person I have transferred it to (on my friends & family) has not received an email. Anyone else experienced this?

 

[cityzen81]

I have transferred my Palace ticket but the person I have transferred it to (on my friends & family) has not received an email. Anyone else experienced this?

Its very hit and miss when you try to do things more than 7 days before the game.

I would recall it and try again next week if possible?

 

[Gray]

Had an email from the Club saying the Palace match would be in my wallet no later than 9:am on Tuesday 19th. My wallet is still showing Burnley, what the hell is going on?

 

[Gremlin]

Had an email from the Club saying the Palace match would be in my wallet no later than 9:am on Tuesday 19th. My wallet is still showing Burnley, what the hell is going on?

Try turning the automatic updates off then back on again.

 

[bluesmith]

Question, as can’t see it anywhere on City website (no surprises…), but how do you upgrade a ticket from junior to adult so it can be transferred?

You can't. You have been able to use a junior as an adult without paying an upgrade for every game this season though.

 

[Gray]

Try turning the automatic updates off then back on again.

I have done still shows Burnley?

 

[kinkyblue]

I’ve got the Brugge match for some reason!!

 

[blue b4 the moon]

I have transferred my Palace ticket but the person I have transferred it to (on my friends & family) has not received an email. Anyone else experienced this?

When my lad xferred his to my wife it took a couple of days to arrive with her.

 

[artfuldodger]

I have transferred my Palace ticket but the person I have transferred it to (on my friends & family) has not received an email. Anyone else experienced this?

Yes me. Transferred Monday. No email