Mr Kobayashi
Well-Known Member
- Joined
- 1 Oct 2020
- Messages
- 17,105
Additionally he had a very thick asian accent, which made it difficult, but we can't say that, can we?
You just did. I like to play the "I think you may be a scammer card" when I don't want to proceed with a call anyway, got a call about signing up to a smart meter, although he didn't say it was that kept mispronouncing surname even though it is spelt phonetically. ME: No one with that name lives at that address, caller:" I didn't give an address", Me:"goodbye".
Although I did genuinely think I got one the other week, but it was just a half-wit from a outsourced payroll provider who kept repeating something inaudible and "solutions" , but this wasn't the company who I had a contract with. Told him to speak clearly or I would hang up.
Sounded like a guy with a Pakistani background, apparently based in Manchester. Called back later spoke to a lovely professional and competent woman who was also probably Asian from her accent and the name she gave. All sorted out.
If people can't be arsed to tailor their communications effectively to be able to do their job effectively, why make excuses?
Same rule applies to Scouse or Jocks working in a call centre (covering international or a wide geographical area) doesn't it?