Sheriff Fatman
Well-Known Member
You can only upgrade online or via the app. Downgrade and cancellation has to be on the phone or via their "chat" system.Ours is up to £86pm now. I'm in contract on Sky Sports and Sky Signature until next year but the Ultra HD and movie packages are getting binned. I also binned off BT months ago.
Does anyone know how to remove packages? You used to be able to do it on the TV or app but it seems they've removed those options....
It should be illegal in my mind to be able to sign up for something online and not be able to use the same method to cancel.
I had full sports, BT sport and movies. It went up to £107 a month so cancelled everything except basic package and they let me do it without offering anything. I was ready to barter but didn't get the chance.