cable tv providers,
to make it easy like they want, i went online and changed my cable package, i scaled back to cut my bill down huge, i had 4 choices, i picked #3, simple.
i guess they didn't like that. i get an email that says pls call us, your change is complicated and we want to talk to you to make sure you really want this. they give me a phone number.
i call in the morning and get "you are #125 in line, your est. wait time is 55 minutes to 2 hrs. so next day i figure maybe the afternoon would die down, it was worse. So I fire an email back how rude i thought it was that they needed to talk to me and gave a general number, and that i would gladly chat and asked for a direct one.
i get an email back saying basically "sorry. but..." and nothing else.
the next day my cable channels change and it's all wrong, some i still have, that i didn't want, and others that should of stayed are gone, plus they only added %50 to my web speed instead of double. plus they never delivered the new cable box or new Modem that i was supposed to get for free! now i gotta go down there.
I'm gonna show up at 4:25 pm and give some poor soul an hours overtime.