What were the conversations between staff like? was it basically "we are fucked, management don't know their arse from their elbow"? That would be a pretty fucking shit umbrella to work under. It must have been infuriating knowing how this is going and hearing about the big bosses annual bonuses on the grape vine.
I bet the bosses that fucked it all up are not exactly proud as punch when noting they were senior strategy managers at HMV on their linkdin profile. Or maybe they are, some of these tossers think the world owes them a national holiday for getting up in the morning.
The first thing he did was alienate the entire workforce by instructing them to cover up tattoos.
Genuinely, entry level store staff could've ran the company better than the top brass at the time.
The best/worst decision they made was to bring in a person called Trevor Moore as CEO. This was, I think from memory, in the lead up to Christmas 2012. The first thing he did was alienate the entire workforce by instructing them to cover up tattoos. Then introduced a shite new uniform, because there was nothing better to use their money towards? Way to make an impression on your footsoldiers in the run up to a make or break sales period for the company.
Moore took Jessops under, and then the same happened to HMV on his watch. Quite what they thought he could achieve with his background I have no idea. He was on his bike by early 2013.
Simon Fox, the CEO before him, wasn't much better either.
Why was this such an issue for the staff, could they not be grown up about it and think "ok new rules let's just do what's required" rather than behaving like spoilt 2 year olds and woman we are being alienated?
Because for years the company encouraged 'individuality', embraced wacky hairstyles or colourings and to have as many piercings or tats on display as you wanted. And then suddenly that was randomly stopped one day, by the new CEO, who didn't appear to have a clue about the company.
HMV was on the verge of going under, there was much bigger fish to fry than uncovered tattoos, with a very important 3/4 month sales window before Christmas which could make or break the future. Instead of getting the staff onside, he did quite the opposite, essentially criticising the personal appearance of a high percentage of the workforce.
He was a very unpopular person in the ranks.
Edit....I forgot he also banned long hair.
https://www.marketingweek.com/2012/10/24/hmv-bans-staff-tattoos-to-boost-customer-experience/
I won't say what I want to about you or I'd break the COC. The most polite thing I can say is you'd make a great CEO of hmv around Christmas 2012. Your attitude is awful. No idea how to handle staff at all.And again so what, he wanted a more professional appearance. People should just jump on-board instead of being childish and bitching they don't like the rules. Get over they are employed they do as the policies says, or do one and get another job.
And again so what, he wanted a more professional appearance. People should just jump on-board instead of being childish and bitching they don't like the rules. Get over they are employed they do as the policies says, or do one and get another job.