Seasoncard - 2021/22

dozzie26 said:
Wanted the posh seats in level 2 next season, gutted.
Click to expand...
I'm in the posh seats but right at the end, I'm 855 for the season but the seat on the other side of the isle, family stand, is about 550. I get a padded seat, that's about all, do I give a fuck? No, love it, I'm grateful at my age to be watching fantastic football with a genius manager, great players and the best owners and management in football. Can't wait to get back, never thought I'd see my club at the level we are at.
 
City are an absolute shambles! Been checking all week for available seats then yesterday they removed all of level two and gave these ridiculous time slots.
Today I've been logged in since 8.20 and ready to go and dead on 9pm off I go and get the following message!
This is gonna be my last season getting totally pissed off with how everything off the pitch is a fuckin shambles and we are wasting our time and money trying to do what should be a simple task but nothing is ever simple.
Lost the seats we wanted and now on the phone to city being constantly told the easiest way to relocate is online.... Yeah course it is! 0_IMG_20210623_090027.jpg
 
didsburyblu said:
City are an absolute shambles! Been checking all week for available seats then yesterday they removed all of level two and gave these ridiculous time slots.
Today I've been logged in since 8.20 and ready to go and dead on 9pm off I go and get the following message!
This is gonna be my last season getting totally pissed off with how everything off the pitch is a fuckin shambles and we are wasting our time and money trying to do what should be a simple task but nothing is ever simple.
Lost the seats we wanted and now on the phone to city being constantly told the easiest way to relocate is online.... Yeah course it is! View attachment 19891
Click to expand...
Fucking embarrassing after all these years still can’t get it right.
 
aka blue jambo said:
Has anyone managed to have a look at availability for South stand level 3?
Click to expand...
Next to nothing mate, there was a few singles yesterday on the site and the odd very rare pair together, all seem to have gone from the site this morning but don’t know if that is something to do with the relocation window for SS now being in the afternoon.
 
Does anyone who works for the Club ever go on the website to try to transact some business, if they did they would see how frustrating it is for the fans. A complete shambles. Error message after error message.
 
we are the east stand said:
Next to nothing mate, there was a few singles yesterday on the site and the odd very rare pair together, all seem to have gone from the site this morning but don’t know if that is something to do with the relocation window for SS now being in the afternoon.
Click to expand...

Ta mate... looks like season ticket sales are holding up better than some expected
 
Shocking I can’t even get on, first time I got on then it kicked me off with a error and now I get the same error when I click on the link. Give up
 
aka blue jambo said:
Ta mate... looks like season ticket sales are holding up better than some expected
Click to expand...
Deferred seats aren’t being offered as seasoncards. The only available seats will be those that haven’t been renewed. Most thinking of not renewing would probably have deferred to give themselves an option next year.
 
On renewal day i couldnt change my bank details and because of that i couldnt edit cup schemes.
waiting 5 working for a reply now. Thats either yesterday or today depending how its counted.

for a world leading club out ticket office has always been a shambles.

no idea if other clubs suffer like we do ?
 
joke - trying to relocate - click okay error message everytime. phone "the simplest way way.... blah blah blah........" no queue info - diabolical
 
Invisible Man's Bandage said:
Deferred seats aren’t being offered as seasoncards. The only available seats will be those that haven’t been renewed. Most thinking of not renewing would probably have deferred to give themselves an option next year.
Click to expand...
Be interesting to know the final number of the deferred seats, if it’s a big number the club will make good £ for the big games and Saturday 3pm’s but good luck trying to fill it midweek in against Brighton, Burnley etc.
Maybe that’s why the club have said level 2 is sold out when we know it isn’t, easier to shift than ES3 or CB3 to daytrippers
 
OntarioBlue said:
Does anyone who works for the Club ever go on the website to try to transact some business, if they did they would see how frustrating it is for the fans. A complete shambles. Error message after error message.
Click to expand...

If this latest fiasco doesn't trigger a root & branch reorganisation of the ticketing operation then nothing will. Totally unacceptable.
 
The whole thing is a shambles. From renewing last week, trying to get answers about the money carried over from 2 years ago to trying to relocate this morning.
Very slowly losing my affinity with the club. All this "fans matter" rubbish they were spouting just weeks ago is bollocks.
I've renewed, (I think anyway as I've had no email confirmation yet & my seat is red on the map) but like others, wanted to try a season in a bar or padded seats but can't.
Really disappointed in how this has played out.
 
OntarioBlue said:
Does anyone who works for the Club ever go on the website to try to transact some business, if they did they would see how frustrating it is for the fans. A complete shambles. Error message after error message.
Click to expand...
It's so frustrating. As I've said before, I work in the Digital Product Design field and we wouldn't get away with this.

There are well established techniques for ensuring you optimise your users' experiences and it doesn't seem like City have used any of these.
 
You must log in or register to reply here.
Unread Posts

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top