Seasoncard - 2021/22

stonie said:
am ok with this Google wallet shit not that I think it's any good just in the way I have downloaded it but my concern is how i will be able to pass my season ticket for my son to use when I go away with work at short notice, any ideas anyone??
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Monday is the day we should get an update from City on transferring tickets to Friends & Family members.
 
Does anyone know if you can upgrade a ticket on line or do I have to ring up our beloved ticket office. Thanks in advance!
 
BlueSkyBlue said:
OK so, I have managed to get Google Pay on my phone, against my own wishes - and I have been able to add my ticket to it.....

BUT, my phone doesn't have NFC (i.e. I can't make tap card payments from it as it doesn't have the required tech inside the phone) but the ticket has a scanable bar/QR code - is that all I need?
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I don't think that will work. The phone needs NFC to access the stadium, not sure if the QR code will work tbh
 
whitefield al said:
Over the phone for me as well
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Same as,
Although me and my buddy discussed cancelling on principle of being lied to have reluctantly decided to download the mobile season ticket .
I haven’t the time or patience to be arguing with morons who have no clue or idea about Manchester City or it’s fans.
I’m disgusted the way this has been rolled out especially for the older fans and fans who are genuinely struggling with the technology.
It wouldn’t have been too complicated to give people the option to retain the card even for a small fee.
If my mate would have said fuck em I honestly would have joined him and I started watching City in the 70s!
I’d imagine a lot will reluctantly cancel now unfortunately .
 
Eccles Blue said:
Thank you so much, I was concerned that I might have to stand and I can't do that for more than about 5 minutes at a time. A sit down will sort that out. :-) It shouldn't take long once I get to the head of the queue as I have downloaded it but just want to make sure that it will register on the machine at the gate and then we are cooking with gas!!
You are a star. ***** (those are stars not cutting out letters to swear words!!!!!!!!!) :-)
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If you just want to try your phone to see if it works you can go straight to the gate and try it
that’s what I did
 
So we have three season tickets but there are five of us, we often swap who goes depending on which of my children can go. Is this still going to be possible with mobile tickets. If not then we will probably drop one.
 
mrtwiceaseason said:
Hi Sheila, the IT gang are by city Square to the right the que yesterday was about 21/2 hours down from 4 hours Thursday, there is benches you can sit on and tea and water, you can use the loo in the stadium
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This is unbelievable isn't it ? Seems like they arranged a "help session" which has resulted in a 2 & half hour queue to practice getting ready for even more long queues next Saturday. This will replace years of virtually trouble free access since the stadium opened. You really couldn't make this up. The people responsible for this entire fiasco must live in a parallel universe.
 
yeseye said:
Same as,
Although me and my buddy discussed cancelling on principle of being lied to have reluctantly decided to download the mobile season ticket .
I haven’t the time or patience to be arguing with morons who have no clue or idea about Manchester City or it’s fans.
I’m disgusted the way this has been rolled out especially for the older fans and fans who are genuinely struggling with the technology.
It wouldn’t have been too complicated to give people the option to retain the card even for a small fee.
If my mate would have said fuck em I honestly would have joined him and I started watching City in the 70s!
I’d imagine a lot will reluctantly cancel now unfortunately .
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I'd like to hope whatever your age is to think you have friends or family to help you but I accept the situation is not ideal it's so sad to think that. Fan's of over 50 years feel like calling it a day we've come from lower day's than this Gillingham 99 remember the city lad in their end with the black polo shirt on 2 0 down his hurt summed up the moment we fought back and as they say the rest is history don't know the lad but I hope he's seen the good day's
 
Churchlawtonblue said:
So we have three season tickets but there are five of us, we often swap who goes depending on which of my children can go. Is this still going to be possible with mobile tickets. If not then we will probably drop one.
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Yes absolutely .
3 of you can enter on 1 mobile if you all together,
You can download season tickets to each individual account and you can transfer your tickets to friends & family members .
There’s also the Print at home option.
 
yeseye said:
Yes absolutely .
3 of you can enter on 1 mobile if you all together,
You can download season tickets to each individual account and you can transfer your tickets to friends & family members .
There’s also the Print at home option.
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Ok thats Great, thank you.
 
stonie said:
I can't even find the friends and family option on the fkn website, wouldn't mind I do have a couple on there but can't find it beyond the joke now
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TICKET TRANSFER: You will be able to transfer your mobile ticket to your friend or family member for the matches you cannot attend. Ticket Transfer will be available week commencing Monday 16th August ahead of our first home match against Norwich City.
 
whitefield al said:
If you just want to try your phone to see if it works you can go straight to the gate and try it
that’s what I did
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Wow thanks for that. I’ll do that. I love Blue Moon (almost) everyone helps everyone else.
Basically it’s the fans who are the heart and soul of this club. The powers that be can try and keep us down but we are the core.
Thank you again.
 
stonie said:
I can't even find the friends and family option on the fkn website, wouldn't mind I do have a couple on there but can't find it beyond the joke now
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Ok let me try & help u out.
Do the following pal & we‘ll see if we can make some progress.
This is just one more failing of the way this website is set up!
User friendly it ain’t! ..& someone needs taking to task over it!
Follow me if you will:
1. Go to mancity.com
2. Click the login icon (top right) looks like a head & shoulders.
3. On the ‘SIGN IN’ page enter email address & password.
4. You should see the ‘SETTINGS PAGE’. Now click ‘Tickets’ in the bar menu (top left).
5. Now click ‘My account’ (top right).
6. Scroll down & the ’Friends & Family’ area you need is bottom left.
7. From here click ‘Manage my Relationships’ then ‘Create a Relationship’.
8. Fill out the details of the person you want to add & we should be golden.
Hope this helps u out.
 
BillCarlisle said:
This is unbelievable isn't it ? Seems like they arranged a "help session" which has resulted in a 2 & half hour queue to practice getting ready for even more long queues next Saturday. This will replace years of virtually trouble free access since the stadium opened. You really couldn't make this up. The people responsible for this entire fiasco must live in a parallel universe.
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The icing on the cake was, received an email from City today that has rendered a days holiday off work, a four hour round trip due to m6 being shut, and a 2 1/2 hour que for a 3 min fix that could easily have been done over the phone if they answered them, pointless
Beyond shambles!!
 
Churchlawtonblue said:
So we have three season tickets but there are five of us, we often swap who goes depending on which of my children can go. Is this still going to be possible with mobile tickets. If not then we will probably drop one.
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Details are available from this week about friends and family being able to swap tickets
 
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