Im not sure myself, you’d like to think so but what if they don’t have anyone on their friends and families list?
Seasoncard - 2021/22
- Thread starter Goodlove
- Start date
Im not sure myself, you’d like to think so but what if they don’t have anyone on their friends and families list?
Blue and still suffering
Well-Known Member
- Joined
- 8 Feb 2018
- Messages
- 1,572
Perhaps they would be happier if we just paid for our tickets then stayed at home. Save on all that expense on providing catering facilities, stadium security, pre and post match entertainment.
In the FAQ's it says "If you transfer your mobile ticket to a friend or family member and are then able to attend the game please contact Supporter Services. " However, I don't see why who you transferred it to can't then just email it back to you?! as per the next FAQ I mentioned earlier.
birchwoodgingerste
Well-Known Member
Crazy stupid!
A contradiction no? One saying you cannot recall once gone but another saying you can forward it on?
If it’s all through NFC on phones then when I transfer it it’s gone from my Apple wallet and cannot be recalled? Then will I be able to download it into my Apple wallet again from the email that’s been sent to me which would mean the ticket has been “recalled”?
I don't think it's a contradiction just not thought through or poorly worded. You are not able to recall it (understandably), it's up to the other person to send it to you (not a recall).
That makes sense as in you don’t have the power or access to just simply click a button a call it back.
A simple animation information video could have been created showing everyone how to work this new system. A lot to ask considering how close to the season the system is actually operational! Surely the media team could have created that than filming players and staff walk into the CFA for the 13th time this month.
Or paid for our tickets and actually went!
cleavers
Moderator
I've successfully transferred mine to my son for Norwich.
gouldybob
Well-Known Member
Good luck..Thanks for the help but I’ve done all that and the ‘add to wallet’ remains greyed out. No email or text, and waited on the phone for over an hour today. This does not bode well for Saturday. Am going down to the ground tomorrow - no slot as none were left but what ither option do I have . Can see trouble on Saturday!
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manchester blue
Guest
This is what we don’t know. Does it work on both devices or does it work on the latest it was downloaded to device only. The club want the holder to transfer it via friends and family so that’s the only thing I would suggest.
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manchester blue
Guest
You can transfer the next two games free of upgrade charge. Think there will be more on this after these games. Probably the new system cannot cope with upgrades.
Newman Noggs
Well-Known Member
Someone is trying to lend a season card to me. I've had an email from the club but when I click on the Google pay "save to phone" button the message comes up "this item cannot be saved on this device". My own Seasoncard is already in the wallet. Anyone know what I'm doing wrong ?
shnaghaicityfish
Well-Known Member
Meanwhile I am still unable to pay this months instalments for my family’s season cards, as the club/bank combination have messed up the direct debit instructions. Despite having (miraculously) got through to “the direct debit team” last week they still haven’t taken any money and now threatening to cancel all our cards if we don’t pay by next Thursday by phoning supporter services which we all know is currently impossible! Anyone know if you can pay for SCs in person at the ticket office?
lancs blue
Well-Known Member
This could be the same problem I had with the Everton ticket that was emailed to me, I had to create a gmail account, then forward City's email to that account and click on the link from there.
crazyg
Well-Known Member
Thought it was the Bulgarians?
A Bulgarian umbrella is an umbrella with a hidden pneumatic mechanism which injects a small poisonous pellet containing ricin. It has a hollowed stalk in which the pellet neatly sits.
Such an umbrella was used in and named for the assassination of the Bulgarian dissident writer Georgi Markov on 7 September 1978[1] (the birthday of the Bulgarian State Council chairman Todor Zhivkov, who had often been the target of Georgi Markov's criticism) on Waterloo Bridge in London. Markov died four days later. It was also allegedly used in the failed assassination attempt against the Bulgarian dissident journalist Vladimir Kostov the same year in the Paris Métro. The poison used in both cases was ricin. Both assassination attempts are believed to have been organized by the Bulgarian Secret Service of the time of the Cold War with the assistance of the KGB.[2]
didsburyblu
Well-Known Member
Not sure if you can pay but I'd go down there today or tomorrow if you can between 10 and 4 whilst they have the dedicated team on site. The guys / girls there know what there doing so I'm sure they can resolve the issue for you and will be quicker, less painful and far more likely to be resolved than hours stuck on the phone
shnaghaicityfish
Well-Known Member
Thanks will probably try that but it’s not really an IT issue, we've successfully downloaded all our cards to phone wallets and even transferred one to a friend. The problem is I can’t find a way to pay, now they threatening to cancel them all!