New Club Survey

Eds said:
I appreciate your well reasoned argument. If you think that the club values my support, that they are on the same wave length as the fans and they listen, then crack on. I will just say Instanbul and the fiasco that went with it, season card price increases, away ticket allocations, City Matters etc
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I loved every minute of Istanbul. Lifetime experience
 
I go to the Etihad to watch a football match. Over the years I’ve been high and I’ve been low (from football!). Twice I’ve had a serious complaint, once about an incident at another ground and I was ready to walk away from football entirely after that. I wrote (email) to the club and within an hour and a half I received a phone call and was invited in to see a senior person.
The other time I emailed and that was dealt with as well.
I cannot fault the club on their help and treatment for me.
That is not to say I think they are perfect but we have to remember that they are a business plus there are 50,000 or so fans being dealt with and as with any business not everyone approves of how they are dealt with.
No one and no organisation is perfect. I think mostly people try but sometimes their trying is not in everyone’s favour.

I must add in the interest of fairness and gratitude that for the first incident the help I received from some folk on here and especially the Boss himself @Ric was also very much appreciated. :-)
You can see from this why I love BM and City!!

Sorry if that goes against the narrative but I speak as I find and am treated.
 
Eccles Blue said:
I go to the Etihad to watch a football match. Over the years I’ve been high and I’ve been low (from football!). Twice I’ve had a serious complaint, once about an incident at another ground and I was ready to walk away from football entirely after that. I wrote (email) to the club and within an hour and a half I received a phone call and was invited in to see a senior person.
The other time I emailed and that was dealt with as well.
I cannot fault the club on their help and treatment for me.
That is not to say I think they are perfect but we have to remember that they are a business plus there are 50,000 or so fans being dealt with and as with any business not everyone approves of how they are dealt with.
No one and no organisation is perfect. I think mostly people try but sometimes their trying is not in everyone’s favour.

I must add in the interest of fairness and gratitude that for the first incident the help I received from some folk on here and especially the Boss himself @Ric was also very much appreciated. :-)
You can see from this why I love BM and City!!

Sorry if that goes against the narrative but I speak as I find and am treated.
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I’m with you. Good to hear your views
 
Gorton_Tubster said:
Wow. It is everything to me. The club winning stuff is everything, and if I could even afford the tickets (that some of the moaners want to give away!) I would snap your hands off.
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That’s fair enough, but for me winning trophies isn’t ‘everything’. The best part about going to watch city is that I get to go with my dad. It’s great to win things, but I’d go no matter if we were in the 3rd division or where we are now.

People do have genuine concerns about some of the clubs decisions, especially around ticket prices, which are completely legitimate.

is it not an issue for you that you can’t afford to attend?
 
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I understand people have different opinions, but this thread has just become a copy of a few other threads with the same posters posting exacty the same posts they've put in those threads.
 
Look.

The club don't have to keep on sending out emails asking us how we feel about certain issues effecting the fans.

The people running the club aren't fucking stupid. They aren't thick. They are clever people. They are directors and managers. They have been working in football for decades. They know the fans aren't happy about certain issues that they have been behind and have implement.

If the club really wants to know why our fans are pissed off about certain issues, maybe they should start talking directly to the fans again at meetings, instead of through City Matters every 3 months.

It was the club who stopped those meetings. No doubt the club representatives at the meetings thought it was nothing more than a whinge fest, attended by ungrateful City fans. Instead they now get a report from some bod at City showing the results of the email questionnaire. Oh, that's interesting. File the report away until the next supporter email questionnaire. Done!
 
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blueparrot said:
I understand people have different opinions, but this thread has just become a copy of a few other threads with the same posters posting exacty the same posts they've put in those threads.
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So they're repeating things? I had to laugh at your post given your username.
 
Gorton_Tubster said:
Wow. It is everything to me. The club winning stuff is everything, and if I could even afford the tickets (that some of the moaners want to give away!) I would snap your hands off.
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Don't you see that as a problem that you can't afford the tickets? They aren't thinking about you when pricing them are they?
Winning isn't everything to the match going fan, we still turn up when we are shit.
 
Gorton_Tubster said:
Wow. It is everything to me. The club winning stuff is everything, and if I could even afford the tickets (that some of the moaners want to give away!) I would snap your hands off.
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So you're priced out of going but as long as City are winning things, you're OK?

Fair enough but I don't feel quite the same and if I was you, I'd be even more annoyed than I am about City's ignorance of it's core support in pursuit of corporates and overseas support.
 
jrb said:
Look.

The club don't have to keep on sending out emails asking us how we feel about certain issues effecting the fans.

The people running the club aren't fucking stupid. They aren't thick. They are clever people. They are directors and managers. They have been working in football for decades. They know the fans aren't happy about certain issues that they have been behind and have implement.

If the club really wants to know why our fans are pissed off about certain issues, maybe they should start talking directly to the fans again at meetings, instead of through City Matters every 3 months.

It was the club who stopped those meetings. No doubt the club representatives at the meetings thought it was nothing more than a whinge fest, attended by ungrateful City fans. Instead they now get a report from some bod at City showing the results off the email questionnaire. Oh, that's interesting. File the report away until the next supporter email questionnaire. Done!
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Fans on a board simply does not work.

We are lucky to have incredible people in charge of this club and have made dreams come true, they get so much right, don't ever forget that.

The club world champions comes at a cost, but it's still a very reasonable cost and in a wonderful stadium.
 
Keeper! said:
Fans on a board simply does not work.

We are lucky to have incredible people in charge of this club and have made dreams come true, they get so much right, don't ever forget that.

The club world champions comes at a cost, but it's still a very reasonable cost and in a wonderful stadium.
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You're right to be fair. They do get so much right and things could be far worse.

Year on year season ticket increases however are just really unnecessary. It just baffles and irritates the fanbase unnecessarily.
 
RACHACE said:
You're right to be fair. They do get so much right and things could be far worse.

Year on year season ticket increases however are just really unnecessary. It just baffles and irritates the fanbase unnecessarily.
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The price of success, and as long as we keep that the prices will rise.
 
Keeper! said:
Fans on a board simply does not work.

We are lucky to have incredible people in charge of this club and have made dreams come true, they get so much right, don't ever forget that.

The club world champions comes at a cost, but it's still a very reasonable cost and in a wonderful stadium.
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By appointing Pep they got it 100% right on the pitch. There are absolutely no complaints about what the owners have done on the pitch bar sacking Mancini on FA Cup final day.

I'm talking about the growing disconnect between the club and the fans that doesn't seem to be changing. We've discussed those issues on numerous occasions on BM. The club know what the issues are. The issues have been brought up by City Matters, 1894, etc in meetings with the club.
 
As long as everyone is saying we play great football, which is undeniable, the other scores wont bother them. They know they've got grace on the costs and experience of loyal fans as long as that bit remains true.

As much as it's not right, it's correct. Fans all over the country are getting fucked over and having to watch dross whilst they're at it.
 
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