I tried to book an appointment for my wife to have an ultrasound scan today.
She asked me to book it for her as her English isn't very good.
I rang the number on the letter and they asked if my wife was with me?
Of course, she wasn't, so I couldn't make the appointment for her as they wanted to ask her some security questions to make sure that I had her permission to make the appt.!
I said I didn't want to know anything about her medical history, just book an appt. for her, but I was refused!
World's gone mad when a husband can't book an appt. for his wife!!
Luckily the 'Patient Management Centre' was still open when I got back home (the line closes at 8pm) so I managed to get the aopt. booked in the end.