2022/23 Seasoncard Automatic Update Google Pay

This is weird, I have both season tickets in my Google wallet, one has uploaded showing all details, the other is like this, any ideas why?
 

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My old shortcut was for the Google Pay app. This disappeared when the app changed to Wallet. I added this to my home screen without a problem. My ST initially showed as Gold but changed to Platinum after a few days. I now need to add cup schemes as they didn't appear on the confirmation email even though it should have kept all schemes.
 
My Gold season card finally updated late last week in Google Wallet and showed the details of the Bournemouth game. I just checked it again and it has changed to Silver even though I am paying for Gold.
 
Checked again this morning and it showing Gold again. The ticket office playing mind games.
 
Last edited:
Checked again this morning and it showing Gold again. The ticket office playing mind games.
mine was doing that too.
iv now "added " my card from my ticketting account three times,each time it is right with full details of seat number entrance block ,date and time for bournemouth game etc,then after 2 days it just goes to a seasoncard with nothing else,i click " detail " and there is a message about fortress britain.

i have been re-downloading on the advice of supporter services via twitter btw
 
Mine is on Google Wallet. I don't think I can do anything as it supposed to all be automatic.
 
This is weird, I have both season tickets in my Google wallet, one has uploaded showing all details, the other is like this, any ideas why?
My two appeared like this in the expired area first and when it was activated for the Bournemouth game it moved to the active card area with the match details.

Also Google pay is now Google wallet. Looks a bit different but hopefully works just as well
 
My two appeared like this in the expired area first and when it was activated for the Bournemouth game it moved to the active card area with the match details.

Also Google pay is now Google wallet. Looks a bit different but hopefully works just as well
I've got one that shows all details, block, entrance, seat number etc but the other is like the photo I showed.
 
Can someone tell me how to get a season card that's already on one phone to another person's?
 
Can someone tell me how to get a season card that's already on one phone to another person's?

You need to have access to their phone and sign in to their City ticketing account and then you can do a mobile download directly to it mate.

I have done this with my dad's. I have his season card in my own wallet and used his phone to download to his own wallet.
 

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