I wrote to TfGM about the overcrowding asking what would happen if there were a crash involving an overcrowded tram.
The reply I received was just a load of nonsense, more or less saying that the officials managing the trams at the Etihad stop knew how many and would not let them get too overcrowded! I had written when I got home from a night match where I had watched said officials pushing people onto the trams holding them there whilst they leaned over and pressed the close/open door button. Obviously as soon as the tram started those folk would be squashed against the doors.
One time I saw people get back off because they felt it was too full and the officials were telling them to get back on there was plenty of room. When I go on the tram I sit on the little bench things until an Eccles tram comes along with room to sit on it. I’m allowed down in the lift as a registered disabled old biddy!! ;-)
I like observing people. Some folk call it nosiness I call it observing behaviour. ;-)