P. Fletcher banned my grandad (76 years old followed city all his life) for 3 games including the utd home semi final wich he had already purchased the ticket and was not refunded and he was gutted he missed out on that game after really looking forward to it.
The reason he was banned was because my little sister used the ticket (because he couldnt make it to the game due to illness, i forget who we was playing then)
and we asked one of the people outside the ground, the people with "ASK ANY QUESTION" or summit along those lines on their backs, what the deal would be with using the card.
They said we can upgrade it, so we went to the ticket office to upgrade it, the imbocile in the ticket office said we cant use the card or upgrade it and kept hold of it & wouldnt give it us back and told us to get intouch with THIS FLETCHER TWAT!
After sending several e-mails to P.Fletcher and trying to call him, (THIS GUY DOES NOT HAVE A PHONE!?!?!?) it's impossible to get in touch with him, i decided to go to his office my self, n like i said before in the thread got escorted out.
I cant stand him and i would love to smack the smug ****.