Over the past few days I have been reading (& commenting) on this topic. What concerns me now is that someone (& I am not going back through the pages to find out who it was) has said that a 'respected' employee has said that someone else within the club is dealing with this.
So have you given that someone else a chance to deal with it, these things are not sorted in a day or two? Remember the stewards do not work for City full time (be they the private firm or our own stewards) and therefore may not be able to be interviewed to sort this out.
Going to all the media before the people at City are given a full chance, & I am not talking about Mr Fletcher here, to investigate seems to me to be a bit over the top.
This is my humble opinion and I know that like De Niro (whether he is being a WUM or not) I will probably get a few nasty remarks but we are all entitled to our opinion.
As for Mr Fletcher, I have to hold my hands up and say that, after I contacted Danny Wilson about a problem I had getting into matches with a bottle of water, which I have to have with me as a diabetic, Mr Fletcher sorted it out for me. He did take three weeks to do it but at least he did it and was very polite about it.
So I guess I declare an interest in one sense!! But it was Danny who actually sorted it and I find it very disheartening that Mr Fletcher cannot see further than "my steward was adamant" without further investigation.
Mind you I thought Adam Ant was an 80's pop group? :-)