Season Card Reservations/Relocations Direct Debit update 11/6

Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

Finally sorted online. 315 £299. Still plenty of £299 seats left.
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

dobobobo said:
yorks blue said:
ive got on website but its not letting me choose a seat is anyone else having same problem?
Click to expand...

You need to find seats that are highlighted in green.

Interestingly no seats are available in the premium blocks.
Click to expand...

its only letting me pick a block but no seat
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

Trying to relocate 2 seats online but can't do them together. Anyone having the same problem?
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

Got through finally on website to find just my seasoncard listed even though I manage my wife, son and daughters. Went to the normal ticket website and checked under the Seasoncard Management section and they are all listed there. Tried to update but just got "Sorry for any inconvenience but we cannot update ."

So stuck with only being able to relocate by myself!!!!!!! What a shit service!!!!!!!!!!!!
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

yorks blue said:
dobobobo said:
yorks blue said:
ive got on website but its not letting me choose a seat is anyone else having same problem?
Click to expand...

You need to find seats that are highlighted in green.

Interestingly no seats are available in the premium blocks.
Click to expand...

its only letting me pick a block but no seat
Click to expand...

Can you see any seats highlighted in green? For example, Colin Bell - Level 3 - Block 329 has loads of seats highlighted in green.
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

Got 2 in Block 316. Not together, we will have someone in between us, Hopefully they will swap a seat every week.

Anyone had an email confirming relocation?
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

finally got through after 96 mins .... moved to seats to block 303, well happy :)
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

Kennedy_probably_has said:
Trying to relocate 2 seats online but can't do them together. Anyone having the same problem?
Click to expand...


You have to choose the new seats individually one at a time. It does then let you edit your choice once made (i.e if the adjacent seat was taken in the meantime)
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

dobobobo said:
yorks blue said:
dobobobo said:
You need to find seats that are highlighted in green.

Interestingly no seats are available in the premium blocks.
Click to expand...

its only letting me pick a block but no seat
Click to expand...

Can you see any seats highlighted in green? For example, Colin Bell - Level 3 - Block 329 has loads of seats highlighted in green.
Click to expand...
no not letting me pick a seat
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

CheadleBlue said:
Got through finally on website to find just my seasoncard listed even though I manage my wife, son and daughters. Went to the normal ticket website and checked under the Seasoncard Management section and they are all listed there. Tried to update but just got "Sorry for any inconvenience but we cannot update ."

So stuck with only being able to relocate by myself!!!!!!! What a shit service!!!!!!!!!!!!
Click to expand...

Had the same problem. I go with my dad and his ticket manages mine, but when logging on only his is listed. So after the server was brought back up I logged on my own season card and it is letting me relocate.

So I would try logging on with each card to check.
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

yorks blue said:
dobobobo said:
yorks blue said:
its only letting me pick a block but no seat
Click to expand...

Can you see any seats highlighted in green? For example, Colin Bell - Level 3 - Block 329 has loads of seats highlighted in green.
Click to expand...
no not letting me pick a seat
Click to expand...

Hhhhhmmm, I guess your account has been set so that you can't relocate.

I would try using a different browser to see if that makes a difference. I am using Firefox and the site is working fine.
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

If you pick relocate online will me current season ticket seat be given up straight away marked and as available? Or do you get to look around first before losing it?
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

dobobobo said:
CheadleBlue said:
Got through finally on website to find just my seasoncard listed even though I manage my wife, son and daughters. Went to the normal ticket website and checked under the Seasoncard Management section and they are all listed there. Tried to update but just got "Sorry for any inconvenience but we cannot update ."

So stuck with only being able to relocate by myself!!!!!!! What a shit service!!!!!!!!!!!!
Click to expand...

Had the same problem. I go with my dad and his ticket manages mine, but when logging on only his is listed. So after the server was brought back up I logged on my own season card and it is letting me relocate.

So I would try logging on with each card to check.
Click to expand...

I'm logged in but can't see my sons name! How can I get his name on it - he's a junior and hence doesn't log in as I always pay for tickets through my account.
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

WEBSITE NOW WORKING
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

Nothing for me available where I want to move. The website when working is ok and an improvement on queuing in fairness. I'll just keep trying later, you never know!
 
Re: Season Card Reservation,New ST UPDATED TODAY 08/04.

Luddite_Blue said:
Kennedy_probably_has said:
Trying to relocate 2 seats online but can't do them together. Anyone having the same problem?
Click to expand...


You have to choose the new seats individually one at a time. It does then let you edit your choice once made (i.e if the adjacent seat was taken in the meantime)
Click to expand...

Cheers mate, every time i tried I couldn't get an adjacent seat so think we might just stay put!
 
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