Have you tried clicking on the three dots on the top right hand of your screen and swiping the auto renew button on and off?Does anyone's new season ticket not display the next match as it did the previous two seasons. Tried to query with fan support and they don't seem to know if this is a glitch etc?
Currently mine doesn't but it makes no difference to gaining entry into the stadium if it shows the next match or not.Does anyone's new season ticket not display the next match as it did the previous two seasons. Tried to query with fan support and they don't seem to know if this is a glitch etc?
Have you tried clicking on the three dots on the top right hand of your screen and swiping the auto renew button on and off?
I'm on android and it does not show any match. Just entrance, block, row and seat number like the old physical season card did. I presume its OK but if anyone else's is the same it would confirm this.Currently mine doesn't but it makes no difference to gaining entry into the stadium if it shows the next match or not.
This is only an option for iPhones as Android doesn't have the automatic update option
Thanks. I would assume it will automatically update from CityCurrently mine doesn't but it makes no difference to gaining entry into the stadium if it shows the next match or not.
This is only an option for iPhones as Android doesn't have the automatic update option
It probably will do as previously but it doesn't actually matter. It's my 2023-4 SC and showing the next fixture is purely cosmetic as it doesn't change the access code.Thanks. I would assume it will automatically update from City
I'm the same as you and it's fine. It will probably update before the Newcastle game anyway but it doesn't matter if it shows the match or not.I'm on android and it does not show any match. Just entrance, block, row and seat number like the old physical season card did. I presume its OK but if anyone else's is the same it would confirm this.
That has happened to me as well, not impressed, have fired off a message to the club.It probably will do as previously but it doesn't actually matter. It's my 2023-4 SC and showing the next fixture is purely cosmetic as it doesn't change the access code.
Edit: you've both jinxed it as I'm now the proud owner of a Silver SC after checking it :)
It's too earlyI'm going to be transferring mine and my wife's tickets for the Fulham game as we can't make it.
I've added the recipient to my friends and family but when I tick the 2 boxes for the game I'm not given the option to transfer. The box is greyed out. Is it too early maybe to transfer the tickets?
Also, can I transfer both tickets to that 1 supporter on my friends and family?
Any help appreciated, cheers.