Season Tickets - 2024/25

[Dubciteh]

No. I relocated but my new seat went into my wallet yesterday. Give it a bit longer

Still hasnt updated.

Is there a contact email address or social media I can contact without having to call them up as currently away.

Thanks

 

[Invisible Man's Bandage]

Still hasnt updated.

Is there a contact email address or social media I can contact without having to call them up as currently away.

Thanks

First things first. Go into your account on the official site / app and then go to buy / tickets / manage my tickets and account. Check that your correct seat is showing for the upcoming season. There was an option to download it to your wallet a few weeks ago but when I did so it just reverted back to last seasons until it updated a couple of days ago. See if there is a download option. If you still can't get it in your wallet then the X / Twitter link is:

https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://twitter.com/mancityhelp%3Flang%3Den-GB&ved=2ahUKEwj0x-HWu8yHAxXtV0EAHas1DvwQFnoECDAQAQ&usg=AOvVaw3GB8fYdx_mFpoAblTcGKFm

Edit: I've just had an email to download my SC for the coming season even though it's in my wallet already so maybe hang on a bit.

 

[Dubciteh]

First things first. Go into your account on the official site / app and then go to buy / tickets / manage my tickets and account. Check that your correct seat is showing for the upcoming season. There was an option to download it to your wallet a few weeks ago but when I did so it just reverted back to last seasons until it updated a couple of days ago. See if there is a download option. If you still can't get it in your wallet then the X / Twitter link is:

https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://twitter.com/mancityhelp%3Flang%3Den-GB&ved=2ahUKEwj0x-HWu8yHAxXtV0EAHas1DvwQFnoECDAQAQ&usg=AOvVaw3GB8fYdx_mFpoAblTcGKFm

Edit: I've just had an email to download my SC for the coming season even though it's in my wallet already so maybe hang on a bit.

Got it now, thanks mate

 

[BringBackSwales]

Can anyone advise, I am an FOC therefore shit with IT. I tried to download from the many.com/tickets option but when I got to season tickets there was no download option. So I clicked the link and tried to add and it shows the Ipswich game but no reference to me having a season ticket - is this how it works or is my link wrong? Cheers youngsters

 

[Citizen of Legoland]

Can anyone advise, I am an FOC therefore shit with IT. I tried to download from the many.com/tickets option but when I got to season tickets there was no download option. So I clicked the link and tried to add and it shows the Ipswich game but no reference to me having a season ticket - is this how it works or is my link wrong? Cheers youngsters

You’re doing this on your mobile phone yes? It won’t work if you’re on a PC or laptop.

 

[Ribble73]

Can anyone advise, I am an FOC therefore shit with IT. I tried to download from the many.com/tickets option but when I got to season tickets there was no download option. So I clicked the link and tried to add and it shows the Ipswich game but no reference to me having a season ticket - is this how it works or is my link wrong? Cheers youngsters

I’m also a FOC and (on iPhone) was exactly the same -did everything as per Instructions but the Download Option just wasn’t there. So I used the Link in the Email which didn’t seem to work either until I looked in the expired passes section of my Apple Watch -that’s where mine appeared.

 

[mayo31]

I have two on my phone

One has updated, one has not

Never usually have any issues

 

[Citizen of Legoland]

I think there might be a technical issue at the moment. I manage three accounts for family and therefore have to log in and out of each account to do various stuff BUT today I cannot log out of the account I last used so cannot log in to manage the other two. A bit weird.

This is via the app rather than the website. For some reason I couldn’t see an option to download season tickets via the website on a browser.

Edit: Managed to log out and back in on the app but don’t see a download ST option, just a greyed out RELOCATE option. I suspect it has been disabled for some reason.

 

[BringBackSwales]

I think there might be a technical issue at the moment. I manage three accounts for family and therefore have to log in and out of each account to do various stuff BUT today I cannot log out of the account I last used so cannot log in to manage the other two. A bit weird.

This is via the app rather than the website. For some reason I couldn’t see an option to download season tickets via the website on a browser.

Edit: Managed to log out and back in on the app but don’t see a download ST option, just a greyed out RELOCATE option. I suspect it has been disabled for some reason.

Having similar problems pal

 

[lancs blue]

Can anyone advise, I am an FOC therefore shit with IT. I tried to download from the many.com/tickets option but when I got to season tickets there was no download option. So I clicked the link and tried to add and it shows the Ipswich game but no reference to me having a season ticket - is this how it works or is my link wrong? Cheers youngsters

The email I had yesterday from the club specifically said that we didn't need to download it, it would be updated automatically within 24 hours, and mine is in my phone's wallet now.