Season Tickets - 2024/25

[chidge]

My adult kids got theirs automatically last week but I've had the identical response as you. In my case I'm on a new phone number (updated with City) and a new phone which no doubt is the cause and I also have only had 1 previous device.

I followed the instructions in the email about what to do if not received in the iphone wallet and it linked to an online form I had to fill in explaining the issue. I did that on Wednesday or Thursday last week and have not heard back yet.
If it's not sorted automatically I'll get on the phone in about a week or so.

Thanks, I sent message on the “contact us” section of the app and just had reply with a link to click on which I could download ticket from - all sorted !!

 

[dark 'n stormy]

I’ve just noticed I have pending transaction for £30 to MANCHESTER CITY FC showing on my bank account. I have a gold season card that’s on a direct debit on 14th of the month so it’s not that.
Any ideas?
Nothing showing in my MCFC account as far as I can tell.

 

[Elvistheblue]

I’ve just noticed I have pending transaction for £30 to MANCHESTER CITY FC showing on my bank account. I have a gold season card that’s on a direct debit on 14th of the month so it’s not that.
Any ideas?
Nothing showing in my MCFC account as far as I can tell.

I've just had a random bank notification saying £30 purchase at Manchester City. Check my bank and pending payment. Strange. Who do you bank with, out of interest. Nat West for me.

 

[come-on-barney]

I’ve just noticed I have pending transaction for £30 to MANCHESTER CITY FC showing on my bank account. I have a gold season card that’s on a direct debit on 14th of the month so it’s not that.
Any ideas?
Nothing showing in my MCFC account as far as I can tell.

City+ TV?

 

[Elvistheblue]

City+ TV?

Is it £30? Is that the new annual amount?

 

[come-on-barney]

Is it £30? Is that the new annual amount?

Yeah think mine was that

 

[Elvistheblue]

Yeah think mine was that

Ah yeah, billing date 04 August. That'd be it then. Thought they might send an email at the same time so we know what's been purchased.

 

[come-on-barney]

Ah yeah, billing date 04 August. That'd be it then. Thought they might send an email at the same time so we know what's been purchased.

Yeah I was tracking it on my account so remembered it was coming out. Like you say didn’t get an e-mail but had agreed to recurring annual payment.

 

[dark 'n stormy]

I've just had a random bank notification saying £30 purchase at Manchester City. Check my bank and pending payment. Strange. Who do you bank with, out of interest. Nat West for me.

Nat West also.

 

[dark 'n stormy]

City+ TV?

ahh thanks. You’d think it would have been invoiced first.