Seasoncard - 2021/22 | Print at Home Tickets

[Erik the viking]

it's only frustrating if you care. i'm at the stage where i no longer give a fuck whether i go or not.

i dont think you are on your own mate!

 

[chesterbells]

test and trace reasons? that is a bit bizarre as self isolation for any one double vaccinated ends tomorrow.

Just what I read on the club’s website. I don’t wanna get into a covid debate, but not everyone has been double vaccinated.

 

[u2fme2]

Still no email

 

[Bluebeemer]

No reply from Twitter @ManCityHelp or from email to mancity@mancity.com
Dreadful customer service, chaotic admin and 'corner shop' IT system.
Gave up on the phone after waiting a couple of hours last week and drove the 20 mins to the stadium, only to queue up for over an hour. Despite assurances by duty staff still no restoration of my Citizens ticket purchases record for 21/22. No idea what form the Norwich tickets will be.
Surely if MCFC can afford £100s mil on players, it can gather up the loose change from the sides of Khaldoon's sofa to install a decent ticket IT system and customer services.

 

[u2fme2]

I am seriously considering packing it in. Nothing sorted now for going on a week. It was bad enough them taking the full amount instead of direct debt payments now can’t even sort out my print at home.
Not a chance am I turning up Saturday without tickets and if that happens I am done !!!

 

[Blu1]

No reply from Twitter @ManCityHelp or from email to mancity@mancity.com
Dreadful customer service, chaotic admin and 'corner shop' IT system.
Gave up on the phone after waiting a couple of hours last week and drove the 20 mins to the stadium, only to queue up for over an hour. Despite assurances by duty staff still no restoration of my Citizens ticket purchases record for 21/22. No idea what form the Norwich tickets will be.
Surely if MCFC can afford £100s mil on players, it can gather up the loose change from the sides of Khaldoon's sofa to install a decent ticket IT system and customer services.

I am about to embark on this painful journey this week. I gave up last week trying to sort my issues with 4 season tickets.

I am amazed how poor it is.

 

[u2fme2]

I am about to embark on this painful journey this week. I gave up last week trying to sort my issues with 4 season tickets.

I am amazed how poor it is.

Don’t be !! I only live 5 mins away and still not be sorted it a shambles beyond belief!!

 

[MAG]

Has anyone, who registered for Print At Home option, been able to print these? Can't see them in my account (yet).

 

[tolmie's hairdoo]

Has anyone, who registered for Print At Home option, been able to print these? Can't see them in my account (yet).

Nope still nothing.

To be clear, you won't see them in your account.

Was told we get an email with a url link to then print seven days before.

 

[tolmie's hairdoo]

Just checked my ticket history and now only showing the Norwich purchases and not the other six which cost me a total of £834 quid!!

Fucking livid with the comms and lack of expertise.