Ticket Points Sales Tracking

Glad to see the criteria amended. I sent this to the Club earlier today.

STARTS

Hi both,

I'm aware that the Liverpool criteria has been released this morning.

https://dd1.io/ZKWK4l1

The immediate feedback that I have seen, and share myself, is how it would be possible for the ticket point criteria to be so high.

I understand that we develop criteria based on the level that the Club expect the game to sell out. And I also understand that the brackets will move up slightly each based on point inflation.

That said, this seems extremely higher than last season. Particularly given that, as I understand it, we have a larger allocation than last season.

In my own circumstance, the criteria will not go down to my points total. Last season, I qualified. In the meantime, I have received the maximum number of ticket points available to me (platinum membership, all cup schemes and so on). How is it possible that the criteria has grown so much?

Supporters have often raised concerns about whether the full allocation of ticket points is out on sale to supporters, and in circumstances such as these it is difficult not to share in that view.

Kind regards,

Alex

ENDS
 
Eds said:
This can't be right as we were told that 60% of tickets go to points holders. I wrote to the ticket compliance manager asking why are reseller sites having away tickets made available for them which on many occasions end up with fans of other clubs and how many tickets are given to these sites for home and away games on average.

The answer I received was 'this is information that is not shared publicly'

We all know that it's because we have been lied to for many years and as many have pointed out the £50 extra to be a platinum card holder was arguably sold under false pretense. If I am on 100 points and someone is on 200 and we both are on platinum and the cup schemes I am never going to catch up. But if we are both able to purchase tickets via the points system it doesn't matter, But if the number of tickets available drops then not only am I not going to catch the person but I am unable to purchase tickets as they have run out at 150 points rather than 50 points. What's the point of going platinum other than filling the coffers of the club. If 20k SC holders go platinum it's £1m extra in the pot, enough to pay Haaland, KDB and a couple of others for a week.
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Away tickets are capped at £30 by the Premier league? Any club selling away tickets at more than £30 would be breaking the agreement made imo and should be royaly fucked by the PL?
 
Alex - City Matters said:
Glad to see the criteria amended. I sent this to the Club earlier today.

STARTS

Hi both,

I'm aware that the Liverpool criteria has been released this morning.

https://dd1.io/ZKWK4l1

The immediate feedback that I have seen, and share myself, is how it would be possible for the ticket point criteria to be so high.

I understand that we develop criteria based on the level that the Club expect the game to sell out. And I also understand that the brackets will move up slightly each based on point inflation.

That said, this seems extremely higher than last season. Particularly given that, as I understand it, we have a larger allocation than last season.

In my own circumstance, the criteria will not go down to my points total. Last season, I qualified. In the meantime, I have received the maximum number of ticket points available to me (platinum membership, all cup schemes and so on). How is it possible that the criteria has grown so much?

Supporters have often raised concerns about whether the full allocation of ticket points is out on sale to supporters, and in circumstances such as these it is difficult not to share in that view.

Kind regards,

Alex

ENDS
Click to expand...
we all know at least 10% at least are not going to match going fans

last year it was ridiculous the amount of tourists that were in one block
 
SWPISHOME said:
Exactly. Plus it's always done for home games now too. They are constantly trying to make it more and more difficult for fans to stop passing tickets on to family members and friends.

It's blatantly obvious that they want to sell to third parties and corporate packages.

Same reason why they won't be releasing extra season tickets when they expansion is completed, Why would they sell more season tickets which would work out at £32.50 a ticket when they can sell a single ticket for £77. It's fucking scandalous.
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Don't worry, when we're relegated the tourists will all fuck off and the club will return to releasing normal season tickets and giving most of the away allocations to points holders
 
Prestwich_Blue said:
Dickhead. The club presented evidence tht the system was being abused, ironically by the selfishness of people buying tickets they had no intention of using just to get the points.

When there was a requirement to collect tickets for CL games, the points required for a ticket were much lower, which is further proof.

It's the people who regularly bought tickets and passed them on who are at fault, not the people who tried to make the system fairer.
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Bollocks! All it achieved was making it a closed shop so the people on the highest points now can pick and choose which games they which means more tickets are now available for corporate & 3rd party sites.

At least when people who bought tickets and then passed them on, they were normally passed onto fellow blues and not tourists

It was a self serving move because you were pissed off because you couldn't get tickets for the biggest games
 
Quinny851 said:
Bollocks! All it achieved was making it a closed shop so the people on the highest points now can pick and choose which games they which means more tickets are now available for corporate & 3rd party sites.

At least when people who bought tickets and then passed them on, they were normally passed onto fellow blues and not tourists

It was a self serving move because you were pissed off because you couldn't get tickets for the biggest games
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It was already a closed shop. People bought tickets whether they had any intention of going to a game or not. The difference was that they got the points, which enabled them to have first pick of the tickets.

And you talk about the integrity of the points system yet you say they passed on the tickets to other blues, regardless of how many points they had or even if they were even season ticket holders. Yet you'll moan about OSCs getting 2 tickets per branch and those potentially going to non-season ticket holders.

And as for that last paragraph, it's absolute bullshit. After 40 years of doing away games I'm just not that bothered anymore. The other three people were on the Ticketing working group go to pretty well every away game so there was literally zero self interest involved with them.

But still gobshites and fuckwits like you, who have no knowledge of the background or discussions, insist we made decisions based purely on self interest.

And united fans absolutely support ticket collection at away games as they're keen to ensure that only the people who get the tickets actually use them. They're complaining bitterly that united are refusing to send staff to away games to support that system.
 
Prestwich_Blue said:
It was already a closed shop. People bought tickets whether they had any intention of going to a game or not. The difference was that they got the points, which enabled them to have first pick of the tickets.

And you talk about the integrity of the points system yet you say they passed on the tickets to other blues, regardless of how many points they had or even if they were even season ticket holders. Yet you'll moan about OSCs getting 2 tickets per branch and those potentially going to non-season ticket holders.

And as for that last paragraph, it's absolute bullshit. After 40 years of doing away games I'm just not that bothered anymore. The other three people were on the Ticketing working group go to pretty well every away game so there was literally zero self interest involved with them.

But still gobshites and fuckwits like you, who have no knowledge of the background or discussions, insist we made decisions based purely on self interest.

And united fans absolutely support ticket collection at away games as they're keen to ensure that only the people who get the tickets actually use them. They're complaining bitterly that united are refusing to send staff to away games to support that system.
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No system will ever be fair. The real issue for me is not the point holders...its all the other streams the club give tiks to...non of these need to pick up in destination and are free to pass there tiks to whoever they want! Bottom line, less and less tiks for pont holders.
 
United have headhunted Berrada and Wilcoxs from us.
And we took their ticket compliance manager, so expect ballots,and further erosion of the loyalty scheme.
 
Alex - City Matters said:
Glad to see the criteria amended. I sent this to the Club earlier today.

STARTS

Hi both,

I'm aware that the Liverpool criteria has been released this morning.

https://dd1.io/ZKWK4l1

The immediate feedback that I have seen, and share myself, is how it would be possible for the ticket point criteria to be so high.

I understand that we develop criteria based on the level that the Club expect the game to sell out. And I also understand that the brackets will move up slightly each based on point inflation.

That said, this seems extremely higher than last season. Particularly given that, as I understand it, we have a larger allocation than last season.

In my own circumstance, the criteria will not go down to my points total. Last season, I qualified. In the meantime, I have received the maximum number of ticket points available to me (platinum membership, all cup schemes and so on). How is it possible that the criteria has grown so much?

Supporters have often raised concerns about whether the full allocation of ticket points is out on sale to supporters, and in circumstances such as these it is difficult not to share in that view.

Kind regards,

Alex

ENDS
Click to expand...
It’s a sham - money talks
Tourists and corporate going for the big games
 
Prestwich_Blue said:
Dickhead. The club presented evidence tht the system was being abused, ironically by the selfishness of people buying tickets they had no intention of using just to get the points.

When there was a requirement to collect tickets for CL games, the points required for a ticket were much lower, which is further proof.

It's the people who regularly bought tickets and passed them on who are at fault, not the people who tried to make the system fairer.
Click to expand...
If we accept this as being the case then why aren't tickets being sold at lower points now. The fans that apparently bought the tickets to gain the points but didn't want to attend the games no longer have the need to buy them which in turn should mean that those lower down the points ladder should be able to attend. What we have now is tickets being sold for three figures via ticket agencies with hundreds of tickets being siphoned off by the club.
By all means scrap the points for away games and keep them in place for purchasing SC, being in cup schemes but the issue is that these fans are being pushed to one side by the club. Why on earth are pointless vloggers with no affiliation to the club ending up in our end at away games. Why are united fans wearing their colours ending up in our end at away games. Why are fans of the home club ending up in our end at away games. Why are people who don't even follow the club but just want to say they have attended a PL game ended up in our end at big away games. This is what the club needs to sort out. The biggest abusers of the system are the club itself yet the regular match going fan, young and old are the ones being affected.
 
Prestwich_Blue said:
It was already a closed shop. People bought tickets whether they had any intention of going to a game or not. The difference was that they got the points, which enabled them to have first pick of the tickets.

And you talk about the integrity of the points system yet you say they passed on the tickets to other blues, regardless of how many points they had or even if they were even season ticket holders. Yet you'll moan about OSCs getting 2 tickets per branch and those potentially going to non-season ticket holders.

And as for that last paragraph, it's absolute bullshit. After 40 years of doing away games I'm just not that bothered anymore. The other three people were on the Ticketing working group go to pretty well every away game so there was literally zero self interest involved with them.

But still gobshites and fuckwits like you, who have no knowledge of the background or discussions, insist we made decisions based purely on self interest.

And united fans absolutely support ticket collection at away games as they're keen to ensure that only the people who get the tickets actually use them. They're complaining bitterly that united are refusing to send staff to away games to support that system.
Click to expand...
I don't mention anything about the integrity of the points system. In fact, I think the points system overall is a load of shite. I've not mentioned anything about OSC's either but now that you mention it, that's a load of shite too.

Name call all you want but people have long memories Colin and you've been called out on more than one platform for your role in the above. You are correct about no one having any knowledge or background of any discussions because none of the minutes from meetings that you attended were made public despite the whole point of the City Matters Group was to be transparent.

You talk about ticket collection but that's not been properly implemented and it's only historically been implemented intermittently, Celtic away being the obvious one that comes to mind.

As for United and their fans, fuck them and fuck their club
 
Stopping ticket points for away games was just a great opportunity to divert attention away from the real touts, the club.

Not one City fan who got their away tickets through the points system was flogging them for over face value. Instead, they might, every now and then, have got their mate a ticket for a European away game that they couldn't attend. You do not get 30,000 points by doing this regularly. You get it by commitment.

But this was seen as such a terrible crime in the eyes of the secret handshake crew at City Matters at the time, that instead of focusing on the dwindling amounts of tickets going to actual Season Ticket Holders for away games, they focused on the points instead. In doing so, it diverted attention and the club started to hand even more tickets out to corporate fans and, much worse, started selling them off to 3rd party ticket sites.

So well done all involved. You really did a great job. The atmosphere was outstanding at Liverpool away last season. The constant noise of camera shutters from the away end made a great din.

Please note, this isn't a dig at the current City Matters people. Or not all of them anyway. The season ticket holders representative refused to sign a letter regarding ticket price increases just incase the club struck her off. Soft. But Alex is doing a great job on this topic and many, many others including the Istanbul debacle.
 
Quinny851 said:
I don't mention anything about the integrity of the points system. In fact, I think the points system overall is a load of shite. I've not mentioned anything about OSC's either but now that you mention it, that's a load of shite too.

Name call all you want but people have long memories Colin and you've been called out on more than one platform for your role in the above. You are correct about no one having any knowledge or background of any discussions because none of the minutes from meetings that you attended were made public despite the whole point of the City Matters Group was to be transparent.

You talk about ticket collection but that's not been properly implemented and it's only historically been implemented intermittently, Celtic away being the obvious one that comes to mind.

As for United and their fans, fuck them and fuck their club
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I'm not going to be polite to people who impugn my integrity and that of my CM colleagues, or accuses us of acting purely in self-interest. That's far more abusive than a name or two. If you want to have an intelligent discussion then I'll have one but if you just throw out unfounded insults then that's what you'll get back.

We had the evidence from the club and ALL the City Matters group agreed it was the right thing to do. It was the right decision and nothing or no one will ever convince me otherwise. And I think all nine of my colleagues when we took that decision would agree.

But I do agree the points system is a load of shite, and we tried to get the club to change it. They're still talking about it as far as I know. And while I completely agree with the 'fuck united fans and their club' comment, at least they're trying to protect the integrity of their ticket allocations, whereby people allocated tickets use them, rather than arguing for an unfair system where people got points when they had no intention of attending a game by giving tickets to people who wouldn't have qualified.
 
For every away match, their are roughly 1500 people getting tickets who also don't qualify but they don't seem to come under the same scrutiny ,from within the club as the loyalty point holders.
Colin,just out of interest how did the club the club gather the information as to the amount of tickets being used by different people rather than the owner for away matches?
 
Chappie said:
For every away match, their are roughly 1500 people getting tickets who also don't qualify but they don't seem to come under the same scrutiny ,from within the club as the loyalty point holders.
Colin,just out of interest how did the club the club gather the information as to the amount of tickets being used by different people rather than the owner for away matches?
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The number of tickets available to loyalty points holders does seem to have been reduced. I've got just over 20000 loyalty points and in the last few years I've fallen down the pecking order, with many games selling out before it reaches my points, which wasn't the case a few years ago. There's also a significant increase in tourists with away tickets.
 
I always thought that the club effectively sold the away allocations on behalf of the home club, whoever we were playing. How can they then pass them on to third party at an inflated cost?? The very definition of touting.
 
Chappie said:
For every away match, their are roughly 1500 people getting tickets who also don't qualify but they don't seem to come under the same scrutiny ,from within the club as the loyalty point holders.
Colin,just out of interest how did the club the club gather the information as to the amount of tickets being used by different people rather than the owner for away matches?
Click to expand...
And the 1500 who don't qualify can pass them onto who ever they want. Plus if pick up in destination ever comes in, that lot will be excluded! The only issue here is city screwing us all over, giving point holders less tickets!
 
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