I think I've found a simple solution to the queues that might form at the turnstiles. We have fifty thousand turnstiles and there needn't be a queue longer than a couple of people. I can't understand why Marwood hasn't thought of that.The bit where you go through security :-)
No. There tomorrow so will be expecting a full accounting for this shambles.I know I’m like a stuck record but any definitive news on ticket exchange mate. I cannot get a response from the club irrespective of the channel I try.
Mine only updated the last few days. Can you do an update of the app, Google Pay.Thank you cannot see any reference to passes , only thing at the bottom is a blue field ADD A CARD. there are 3 horizontal bars top left but when I select this there is nothing that would lead me to passes
Good luck with that! :-)No. There tomorrow so will be expecting a full accounting for this shambles.
Just used it as cant make saturdays gameYou can now transfer tickets to F&F.
Just noticed this myself. My dad bought his season ticket on the basis that you could transfer a ticket. Because of health reasons he doesn't make around 5-10 games a season. They could have communicated this properly when the season tickets went on saleSo you can't transfer a ticket from OAP to Adult... I'm assuming because of the price difference. Would be helpful if they explained what you can do in this situation.
Like most on here I've been trying to get through on the phone this week and having no luck. My Dad can't make the game and before I give the ticket to a mate I want to make sure they'll be able to use the ticket. City really aren't making this easy for me.
Just noticed this myself. My dad bought his season ticket on the basis that you could transfer a ticket. Because of health reasons he doesn't make around 5-10 games a season. They could have communicated this properly when the season tickets went on sale
Will you be demanding full disclosure?No. There tomorrow so will be expecting a full accounting for this shambles.
Same to you. And yes sounds a very similar situation to me. I have no issue paying the difference which we've always done.Sorry to hear that mate.
Sounds like we're in a similar situation mate. Any games my Dad hasn't made in the past I've just rang up and paid the difference so someone could use the ticket. Its likely I won't be able to do that for this one and sounds like a lot of people will be in the same boat. The club only have themselves to blame if its far from a sell out.
Same to you. And yes sounds a very similar situation to me. I have no issue paying the difference which we've always done.
For what it's worth, there is an asterisk next to this point saying this excludes the Norwich and Arsenal game so you should be able to send it to your mate for the on Saturday
You can do it by using the print at home. It says it the FAQ section under the ‘I want to transfer to a family member who doesn’t have access to download a mobile ticket’So you can't transfer a ticket from OAP to Adult... I'm assuming because of the price difference. Would be helpful if they explained what you can do in this situation.
Like most on here I've been trying to get through on the phone this week and having no luck. My Dad can't make the game and before I give the ticket to a mate I want to make sure they'll be able to use the ticket. City really aren't making this easy for me.
You can do it by using the print at home. It says it the FAQ section under the ‘I want to transfer to a family member who doesn’t have access to download a mobile ticket’
Yeah. Fingers crossed for you.As it's a Disabled entrance, the stewards/security (at least until the lockdown) at the gate tended to be the same faces every match, and I could have a good chat with them, as I generally arrive at or near to the gate opening time.
The searches were all very friendly, as not all the match goers are ambulant. Fortunately, I only need a stick to get around, and the searches are generally cursory.
Here's hoping that it's the same on Saturday.
I’ve just transferred my son’s ticket to someone - you need to be logged into his account. Person you transfer to has to be friends and family on his account. Hope this helps.Trying to transfer my son’s ticket to another junior but won’t let me do it. Tried doing it through my account (I have his season card on my I phone) and through his account. Neither letting me do it. Managed to transfer my own ticket okay but not his. So fucking complicated
If it’s for the Norwich game you should be ok. Looks they’re allowing transfers across age bands. Probably cos there’s no time to do anything else!Thanks mate. He's already downloaded the season card to his phone so I don't know if that complicates things, but either way I'll look in to it! Cheers