Seasoncard Renewals | Slight Price Increase

[mancityvstoke]

I'm overseas and I dread to think of the cost of a phone call from here to the UK after being put in the usual queue!!

yeah there is that...maybe keep trying on website and message them

 

[blue b4 the moon]

On auto renew via DD but once it;s all gone through I'll be playing with the cup schemes I'm in.

Don't want to risk messing with my account until I get the confirmation message late May.

 

[Sleeping_Easy]

I'm on direct debit and previously had an email saying the auto renew kicks in but just got an email to ask me to renew both mine and the mrs season ticket which is trying to set up a new direct debit to take both from my account. Anyone else had a similar issue?

 

[blue b4 the moon]

I'm on direct debit and previously had an email saying the auto renew kicks in but just got an email to ask me to renew both mine and the mrs season ticket which is trying to set up a new direct debit to take both from my account. Anyone else had a similar issue?

You sure you're reading it correctly?

Mine says DO NOTHING unless I have any changes i.e. new card, change of seat etc.

 

[Hayley Croppers chopper]

Has anyone who deferred last season managed to get a Value Gold card for next?

 

[Sleeping_Easy]

You sure you're reading it correctly?

Mine says DO NOTHING unless I have any changes i.e. new card, change of seat etc.

It's got to have been sent in error. I've definitely been on direct debit this season.

Only problem with ringing the club to resolve it is there's a queue of 50 odd people in front of you

 

[ManCitizens.]

I was told July by the TO this morning.

Any idea when it started for the current season? Just trying to work out which are the two months we don’t pay

 

[blue b4 the moon]

View attachment 42284

It's got to have been sent in error. I've definitely been on direct debit this season.

Only problem with ringing the club to resolve it is there's a queue of 50 odd people in front of you

Nothing like what I received.

If you can't sort it on-line I'd suggest calling via third party app like WQ4U, goes off data/wifi so your mobile minutes are unaffected.

 

[Hayley Croppers chopper]

View attachment 42284

It's got to have been sent in error. I've definitely been on direct debit this season.

Only problem with ringing the club to resolve it is there's a queue of 50 odd people in front of you

It took me just over an hour at 55 in the queue

 

[Hayley Croppers chopper]

Any idea when it started for the current season? Just trying to work out which are the two months we don’t pay

You have a choice of 1st or 15th July

 

[Hayley Croppers chopper]

Has anyone who deferred last season managed to get a Value Gold card for next?

edit

Now sorted
Took an hour on the phone but as the price quoted was £845 now down to £299 I am ecstatic with that.

 

[cptaidan88]

Any idea when it started for the current season? Just trying to work out which are the two months we don’t pay

Think it was delayed this season so the first payment was taken in August

 

[ManCitizens.]

You have a choice of 1st or 15th July

Sorry, what I meant was we pay 10 months each year. Do you know which are the months we don’t pay this year? I can’t remember if this years started in July or August

Edit: answered by another poster above :)

 

[Hayley Croppers chopper]

Sorry, what I meant was we pay 10 months each year. Do you know which are the months we don’t pay this year? I can’t remember if this years started in July or August

It starts payment in July

 

[ManCitizens.]

Think it was delayed this season so the first payment was taken in August

So if it’s true this years is starting in July we only actually get one month off this time around.

 

[Armitage]

Renewed this morning. Another £299 well spent.

 

[ZebraVicar]

I've renewed after last seasons deferral. My original seat became obsolete so was given a new one. I've been moved from N Stand 136 to 135. Happy with that.

 

[nastyitch]

Never understood why I our website is so difficult to use on a phone. I paid off my season ticket in full last season but I want to put it on direct debit this season, I don’t see the option to do that which is a bit mad. Go through all the FAQ’s and nothing on there.

Did you have any luck resolving this? I've exactly the same problem and been trying to contact ticket office on phone but unable to get through

 

[Manchester_lalala]

Did you have any luck resolving this? I've exactly the same problem and been trying to contact ticket office on phone but unable to get through

Yep, it was actually quite simple. Just click through to the checkout and it then gives you the option how you want to pay. I guess I’m just impatient.

 

[Prestwich_Blue]

View attachment 42284

It's got to have been sent in error. I've definitely been on direct debit this season.

Only problem with ringing the club to resolve it is there's a queue of 50 odd people in front of you

Hi mate - can you forward the email to me at colin.savage@citymatters.co.uk. I'll check with the club if that's OK. If they've done it to you then there may well be others.