I've been on hold to the ticket office for 1 hour and 40 minutes to fix the issue with my ticket not downloading to my wallet.
Gone from number 58 to 16.
Tried it from the email and the city app and neither work. I emailed city yesterday who replied in less than 5 minutes to send me a new link and that didn't work either.
Want to get it sorted before the sell out and tell me my ticket is invalid for some bizarre reason and I can't go.
Luckily, I knew it would be a long wait so just put my phone on loud speaker and carried on about my day.